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March 2024 by Ryan Kohr
Showed up at 7AM after a long night working third shift to get ice cream only to be told that they don't serve anything until 9AM. This isn't posted anywhere, I wouldn't have wasted my time making a detour if UDF could be bothered to post any hours at all on their website.
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January 2024 by Miranda Sindledecker
I stop by regularly to this location and normally get good service. Last night, however, I was treated terribly by the staff. I came in the store to purchase chocolate milk and a tobacco product as well as paying for gas. As I approached the counter three employees are standing there talking. They continue talking as the young man scanned my milk and proceeded to try and total it. I had to speak over their conversation which included several inappropriate words and was clearly a personal conversation. I asked for my tobacco product and then said and I also need 20 on pump 6. The guy rang my tobacco then TURNED AROUND and continued talking to the ladies. I was getting upset at this point because I just wanted to pay and leave, not listen to their conversation. So he finally turns around and asks for my ID, doesn't actually look and just scans it and my upriver card. Then keeps talking to his coworkers. He says finally to me in ready for you to pay. I said well I'm not, I asked for 20 on 6. He says oh I'm sorry, I'm tired. So I could no longer be patient and told him if he would stop talking to his coworkers for just a minute he would have heard what I said. THEN one of the young ladies looked right at me and said You don't have to be rude!! I mean it's she serious?!! I am a customer who was just ignored by THREE employees so they could continue a personal, inappropriate conversation. So I said well clearly I do. That level of blatant disrespect is absolutely unacceptable. I was a lot more polite than I could have been
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December 2023 by Patrick Brown
They are vary nice they make u feel like your apart of a family when your there
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November 2023 by Jesse Morton
The prices posted for the items sold Here are different at the checkout then what is labeled. I'm pretty sure it's not a good business practice to false advertise your prices, slow service as well
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November 2023 by Nosida
I hate how this business disregards it's hours of service. You never know when it's open, so good luck if you show up.
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October 2023 by Liz
I would give it zero if I could. Went in about 11:30 they close at 1am. It's posted on the door. My boyfriend and I walk in to get milkshakes and the employees are sleeping g behind the counter. They wake up rub their eyes and tell us they are already closed and to leave. Why is the doors unlocked that say closes at 1am and why are you here 30 mins past closed sleeping. Awful!
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July 2023 by Hippie Jenn
The only reason this store is still in business is because of its convenient location to Walmart. That's literally all it has going for it. Their pumps don't work half the time to pay at the pump or access your rewards card, and at LEAST 3 times a week they close hours before scheduled. don't waste your time.
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June 2023 by Ian L
If you could give a zero star, I give a zero star walk in to get a shake. There’s one other person in the store and the cashier goes. I can give you ice cream but I can’t make any shakes cause I’m the only one here. So ring out the one person and take the extra two minutes to make a shake. Lazy employees. I went to the UDF on Norton rd guess what 1 cashier a they made me a shake.
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March 2023 by Doctor Doom
If I could give it negative stars I would. Just like the one right by my house this location off the freeway omwto work is closed as well. How does your sign say opens at 5am and when I go to either one between 530-6am it’s always closed. I find it very inconvenient that when the store sign and Google says it’s open but the doors are always locked and no one is there on site makes having to make a second stop completely irritating. Today is officially my last time I go to any udf at this point.
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December 2022 by Ruth Combs
The gas pumps were running so slow. It took forever to pump your gas. And at least 1 pump per lane was out of service.
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November 2022 by Jesse Ocean
Always feels a little cleaner than other gas stations, but I did not check out the restroom (s).
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August 2022 by Amy Burgess (BarefootBurgess)
INSIDE- the store was clean and well maintained. They appeared to be short staffed and employee was working alone so there was understandably a line but he took care of everyone quickly with a smile. OUTSIDE- a different story!...There must be a large homeless population in that area because there were 3 people pan-handling in the parking lot/ car wash area and 2 by the entrance. A woman's purse was stolen out of her car while she was pumping gas in the few short mins I was there... in broad daylight!! Made me nervous for the employee working alone!!
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June 2022 by Nye Searcy
The manager in the purple shirt 5/18 at 3:20pm made me pay $2.04 for an extra scoop that WAS NOT added to my milk shake. Do not shop here they charge you for things you don’t receive! Horrible customer service. The manager was rude to me.
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May 2022 by Ghost 19XX
Karl Childers has the best customer service and is good at what he does!!!
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January 2022 by Beau Lutz
Came in for a small shake there was no customers her just me and the lady 1st shift 730am on 01-01-2022?? Her exact words were shakes take too long to make i refuse ! Absolutely rudest person ever met she needs fired! Or smacked in the mouth! Why do they hire people who cant do their jobs! I will make sure she is fired ! Absolute trash!