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October 2023 by sneha Reddy
I had a rather unpleasant experience at this UDF due to the behavior of one of the staff members. The lady who works there displayed an unacceptable level of rudeness and even declined to serve a fellow customer. Her behavior was extremely disappointing and uncomfortable. I would strongly advise against visiting this place as it's best to avoid such negative interactions and potential discomfort.
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October 2023 by Roger KEITHLEY
Workers were very rude to me, and my friend didn’t tell me what the price of a drink was and the slushy’s smelled like rotten eggs. Do not come to this UDF but the hotdogs were OK.
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October 2023 by Jen L.
The store manager at this location is an older, bitter, rude and nasty racist African American woman who hates white people. I attempted to work there as a subcontractor but after taking out the trash I made the mistake of being human and using the restroom. After 5 minutes this nasty woman beat on the door like the police and screamed at me to come out. She informed me she did not need me and tried to force me to clock out. She said she was too busy eating and talking to the other nasty racist cashier to wait for me to message my employer. She also straight told me when my employer emailed her she would lie so I wouldn't be paid. As I was leaving I heard her mutter,"Ain't paying that stupid white bitch" while cashier Jasmine threatened me.If you read Yelp and Google reviews you will notice every customer that was treated rudely is white or Latino. This store manager encourages her employees to mistreat white customers due to her own prejudices. She really needs to be fired.
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September 2023 by Jason T.
The newly renovated united dairy farmers in Worthington is more than your average gas station convenience store. Upon walking in you noticed the open, airy atmosphere, and are greeted with a hello and a smile by the friendly staff. If you are hungry, and on the go they have plenty of warm snacks like pizza, hotdogs, and tortilla rolls at a great price that will curb that hunger and prevent any potential hangry vibes from taking over your pleasant commute through this evolving gem of an area in Worthington. Their selection of beverages is unmatched. Ranging from nearly 20 flavors of frozen slushy, too over 10 types of fresh coffee including the most popular drip coffee varieties, cappuccino, lattes, cold brew, and cold brew with nitrogen. I love their selection of delicious ham dipped ice cream's, and it's fantastic that they still make their milkshakes and malts from scratch with hand dipped ice cream, as opposed to any convenience store, or fast food restaurant outside of steak 'n Shake. They also have a large variety of beer, wine, and soda pop in their coolers as you would expect. United dairy farmers offers a level of quality, and variety that I have yet to see matched, and I encourage everyone to take a look, and indulge yourself to support establishments like this in our community. I've been a regular here since I was a child around the time Tuller's donuts on sawmill Road closed their doors. Thanks, UDF!
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September 2023 by William E.
I had a truly unpleasant experience with a cashier at this location. Her attitude was incredibly negative and rude throughout the entire interaction. It's disheartening to encounter such unprofessionalism when all I wanted was a simple transaction. I hope the management addresses this issue for the sake of future customers.
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August 2023 by Bevan Wanless
Negative StarThe bald, middle to late aged man behind the counter with a sleeve tattoo was rude and his food service practice are not up to Ohio health code standards. Also the bathrooms were closed, both of them.After waiting in line I had to get his attention from looking anywhere but our direction.Got one scoop in a cone.Then made us get back in line to pay.After waiting in line twice he gave me attitude again telling me that the “conversation is over” and stating “my wife left me” and then calling me a “clown”. Then was charged over $5 for one scoop of ice cream in a cone. Won’t be going back to any UDF because that experience.Also, he canceled my transaction and I had to run my card twice. That’s petty. So I requested my receipt 3 times, cause he wouldn’t print it the upon the first two requests, and reported it to the udf.He definitely treated certain people different than others based upon the way they look. That’s sad. I will never go back.
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August 2023 by Sarah Fisher
5 stars just for whoever is decorating this place. They def care about the holidays here! Last year I'm pretty sure they had Santa come and visit.
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August 2023 by Samantha B.
I frequent this UDF because it is close to my house but the employees there are some of the least professional people I have ever encountered. It is not just one or two people in particular... it is literally every employee they have. It is almost comical. Are they trained to be this rude??
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June 2023 by Rachel Ferris Schank
This is the best UDF Ever! They decorate it UP every season and holiday. Do not sleep on the Halloween decor. Decent flavor selection of ice cream, indoor and outdoor seating, awesome coffee bar well stocked and REALLY CLEAN. If you want more than that in a UDF you are asking too much, because this place is already above and beyond
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June 2023 by Sawyer Grigsby
The counter staff (especially in the mornings) VISIBLY and NOTICEABLY treat each customer different based on appearance. It’s also incredibly rude for their reactions to me very clearly saying “Good Morning” and “Thank You” is to stare blankly and say nothing. Won’t be back. I save money and get a better experience at Sheetz right up the road.
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June 2023 by Jamey Scally
This location is always beat, clean and well staffed. Sometimes a slight delay at ice cream counter, but it's oh so worth the wait!
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April 2023 by Noelle Oliva
Racist staff members. Targeted my Spanish husband and his coworkers. Cashier yelled at my husbands coworker to “USE THE TONGS” when grabbing grab and go food Monday morning, and said “THEY can’t read, THEY been doing this all morning.” They can read just fine. English is not their native language.
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March 2023 by Jeremy
Staff is friendly but always understaffed. Usually one person running ice cream and multiple registers to keep up with how busy it is. This place needs to hire help ASAP
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January 2023 by Tim F.
Watch how much they charge for beer. I was charged a dollar more per six pack, than the price listed on the shelf. Due to regulations, they cannot do a price adjustment at the register.
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November 2022 by Wendi Henderhan
Had a great service experience today! Shareen (I think that was her name) went into the back freezer to check for an ice cream flavor that hadn’t gotten stocked yet. So awesome!! Thanks so much ?
