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November 2023 by Howard L.
First time coming here while visiting the short north. Just your general convenient store but it's got great pedestrian access on one side and parking for cars in the back. Store is well stocked. Prices are a bit higher than normal on what you would normally grab.
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November 2023 by Vincent Lam
Friendly service and various stuffs around 11pm at Short North.
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November 2023 by Ross Edelman
Store clerk there leered at me, taunted me, and gave me an attitude when I mistakenly pulled the receipt out of his hand thinking he handed it and released it from his grip. I apologized profusely to the clerk telling it was an accident, he kept taunting me. I don't know if he was kidding with me or trying to pick a fight. But regardless I felt intimidated and somewhat threatened. I tried to reason with him and it didn't work. I just slowlt and carefully backed away to the rear door hoping to not step on anymore egg shell. While backing away to the rear door he was still learing at me.This is the last time I'll ever be inside that UDF.
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August 2023 by charlotte a rabideau
I was gonna get some ice cream,, but I first always use the bathroom, no signs on your doors.. saying no public bathrooms and so if you don't want me to buy anything that's fine.. The young lady was rude and giving nasty looks.. I just went in there @ 5:25pm August 8th 2023, she needs to learn how to talk to your customers and quit giving nasty looks.., you can actually tell she is racist,, and to judgy, you need to have her take classes to learn how to act towards people and not giving dirty looks to your customers ..
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July 2023 by Kevin Stone
They said they want to keep it card only no cash so that all the homeless in the area when they beg for change they won't be able to buy anything so it'll keep them out of the store
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June 2023 by Sammy Smith
the ice cream here is amazing which is the only reason i’m giving it two stars. the lady who is always here is absolutely the worst. she has major attitude, acts extremely annoyed by anyone ordering or checking out, and just overall is rude. i actively want to avoid this location.
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June 2023 by Ricardo Huezo
Staff look like they’re miserable and have the worst attitudes. Saw a customer order ice cream 10 different times and staff kept laughing. Place was also pretty dirty. Avoid this location if possible.
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May 2023 by Avery Norviel
showed up at 130 am. huge “open 24 hours” sign on door. doors locked. saw a worker inside. called, he answered. i asked if they were open and he said “no” and i said “well it says you’re open 24 hours” and I watched him from my car hang up on me! Pretty disrespectful…
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April 2023 by Adaleigh Staley
Decent, clean store. Needs to update hours. Totally fine to not be 24 hours, but walking to find it closed is not fun.
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April 2023 by Daniel Wehner
Not my normal udf Just stopped in to pick up cigarettes. Camel is running a sale for $4 off if you buy 2 packs. The assistant manager was ringing me out and refused to honor the discount. Wound up telling to if I didn't want to pay full price I could buy them somewhere else and closed the sale. Highly disappointed.
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March 2023 by Cameron Cleaves
I like to come down here sometimes and the new general manager, Dawn, she seems cool. However one of the assistant managers was a little off. Tim I think was his name. He looked like he had 5 minutes of sleep and had the worst attitude ever.
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February 2023 by Taylor A.
Dude fuck this place bought ice cream and was walking around the gas station part to see if I wanted stuff and had a manager try and kicked me out. He was annoying and hurting sales. Learn how to not be such a fucking asshole to paying customers. Didn't buy anything else because of how we were treated! The vibe of this place was was a controlled by a stuck up manager making minimum wage with a rod up his ass.
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January 2023 by Julia V
Worst customer service I’ve ever been on the receiving end of. Asked for malts and the girl looked so mad, I even offered to go to another location so she could go back to her phone lolGross
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December 2022 by Antonio G.
Absolutely horrible night manager smh I came in after an outing with family I'm visiting here to enjoy a breakfast sandwich & a large hot French Vanilla & was abruptly yelled @ out of nowhere that I could not be seated in the establishment - there was no sign or directive saying I couldn't no polite greeting @ all & her attitude was nasty & sounded like anger brought to a supposed professional setting not work related - the art of customer service is truly dead with this woman & is a prime example of whom not to have representing your company ESPECIALLY in positions of dealing with how to tactfully speak to human beings like human beings - I asked for her name & the store number & she was crass in even delivering that information along with saying 'I'm the manager' as if to emphasize that she's untouchable lol I will definitely make time for this individual through the right channels & I am not talking about a how did we do today notion.. I'm talking corporate & with persistence.
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December 2022 by Stephanie Patick
I have lived in the short north for 7 years. UDF has been my go to since inception. I must comment that the store in resent visits has been kept in immaculate condition. The staff is friendly and always helpful. I commend the efforts of the people who work there.