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March 2024 by Alicia LG
This UPS location is always helpful. All the staff here are extremely nice and helpful. I come here for all my printing and return needs even if it's not necessarily a UPS return.
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March 2024 by Y M
The customer service is always outstanding!
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March 2024 by Brandon Hord
Absolute insane pricing. I walked in trying to just buy a simple box for a medium sized book since I didn't have any at home. The employee, #211262 on the receipt, didnt catch his name, brings one out and fits my package and asked me if I wanted tape. I said I'm just gonna send it via USPS and he said sure I just meant I could tape it for you.Sounded like a nice offer, and FedEx generally will help pack for free so I said go ahead. He spends 30 seconds horribly taping the box, and then says it is $10.53. $7.40 for a smallish CARDBOARD BOX and $3.13 for his "packing service" of hastily taping and using a box cutter.Note that doesn't include the cost to ship. Needless to say I will never use UPS for shipping supplies again. I expected to pay a slight premium for a box but this was legitimately absurd.Please folks, save yourself the trouble and just buy online. The premium they charge for a box is like a 7:1 ratio. I could have bought 7 boxes and 2 rolls of packing tape for the same price.Last thing, employee #211262 wasnt mean and was quite eager to help. My only suggestion for him and that whole store would be more price transparency up front.
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March 2024 by Dr. Tressa Brinkley
I had my UPS package sent to the store for pickup as I would not be home the next delivery day. I received an email on March 9, 2024 saying that my package had been dropped off at the the UPS location at 6031 E Main St Reynoldsburg, Ohio at 4.25pm and was signed for by Tye. I went to pick up the package on this date but they has already closed for the day. I returned on March 10, 2024 and asked for my package and Tye advised that he did not have any packages from UPS and advised that I should return on Monday. I told him that UPS sent me an email stating that the package had been dropped off and he was the one who had signed for it. He gave me some excuse about how it will always say he signed for the package. I contacted UPS and they advised that the package had been dropped off on March 9, 2024 at 4:25pm. I left the store and returned home, but it did not sit well with me some I contacted Reynoldsburg police and went back to the store to meet them. While at the store I spoke with Tye again and advised home that I would be waiting for Reynoldburg police so they could take a report as the theft of my package would be considered a felony. When I checked my email while at the store a received a message from UPS that I had picked up the package at 12:30pm this date. Tye had went and marked that I had picked up the package. I asked him who would do that to which he replied he didn't do that. I continued to wait for the police. Tye then advised that he could check another place for my package he went to the back of the store on a shelf and started throwing out boxes and it just so happen that my package was behind all of those boxes. (Interesting as it had been delivered less than 24 hours ago). The package was from Christian Louboutin. Please be careful when having packages delivered here and when sending them out. There will be some further investigation on my part about their packages theft.
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March 2024 by Deborah Harper
Love this location! Always greeted with a smile, efficient and pleasant! I hope this location stays right here, very convenient! Imani is tops in Customer Service ?
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February 2024 by Ms Rayn Comedi-Ann
The nicest people working the counter. They are kind, funny, and know the regulars. Very caring about my shipments.
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February 2024 by It's Katosha
Professional and courtesy
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February 2024 by Ashley Watson
My mother was into the UPS store on East Main, and was helped by a guy name Ty and she was so thrilled about how he went above and beyond. I am just so grateful that we have people out there that help serve our older generation and make sure that they are well taken care of. I wanted to take the time out to say thank you Ty for helping my mom out. You are amazing and you keep rocking out!! five star!! highly recommend.
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February 2024 by Tana Hall
Came in and ty and Kenny were so nice they helped me package up my return and were very helpful I love this location everyone is always so nice and it’s always clean and quick in and out thanks again
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February 2024 by Rebecca Brand
Ty is the best! Friendly and quick service! My new favorite Amazon return spot!
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February 2024 by ELVIS JOUKWE
Curt, debbie, Ty provided one of the best customer service I have received from a UPS store. They went above and beyond just to get a box to ship my items. They were very patient with me even when I got frustrated.
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February 2024 by Tiarra Wilder
Debi was very helpful with making my return a very easy process. I came in not really sure on where to start and she took care of it all!
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February 2024 by Nevaeh
Tyquearious’s attention to detail and commitment to going above and beyond sets him apart. Whether handling packages with care or addressing customer inquiries, his professionalism and positive attitude creates a warm and welcoming atmosphere. UPS is fortunate to have such a valuable team member, who consistently contributes to a smooth and enjoyable customer experience!
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January 2024 by whitney cockfield
This store is the shiznit!!! It's a really great store and all the employees greet you with smiling faces as soon as you walk through the door!!!! ☺️ ?
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January 2024 by LeTisha Holloway
Customer service has been amazing every time. The manager Ty always goes above and beyond to assist me.
