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January 2024 by Melissa Shook
I am disgusted with US BANK's handling of my 16-year-old's Visa debit card account. Despite not using the account for eight months, the bank initiated a monthly deduction of two dollars after six months of inactivity, labeling it as an "inactivity fee." This experience has led me to boycott US BANK.
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January 2024 by Shaizy's corner
Michael was very helpful. He was a great guy and super knowledgeable with my issue when I had a problem. I highly recommend going to see and visiy this branch as everyone here is helpful!
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November 2023 by Kyle Zimmer
Clay provided incredible client service. He was kind, patient and knowledgeable about US Bank products and services.
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November 2023 by Michael Reid
Excellent customer service!
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February 2023 by Frank Irion
This is a great branch to work with. Andrew Bender is a great personal banker that gave me a solution in a difficult time. Customer service here is top notch and is the reason I deal with US Bank. I wouldn't change to any other.
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October 2022 by Lesa James
Always nice and helpful people
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August 2022 by Andre “Devilboy” Yerian
Just a Bank what else is there to tell I'm sure they're just as good as any other bank around . The one special thing about US bank is they handle the unemployment payments ?
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August 2022 by Mark Kohler
Very inexperienced confused staff..
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June 2022 by Austin Nelson
Worst service, asked them to send my insurance check to their loss dept since they would not let me cash it myself. Ended up sending to the the wrong place because manager didnt do his job. Delayed the funds by at least 3 weeks and tried to say that the delay was due to the loss dept being backed up.
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September 2021 by Michael Curley
Worst US Bank branch there is!!! Stay away!!!!
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July 2021 by Counselor Cumberland
Very slow service. I have been to many branches and this is by far the worst one I have been too. If it wasn't so close to my work I would never go in. They should employ more competent people.
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June 2021 by Anthony Penwell
The slowest bank just cashing a check in line makes me never want to bank with these slow lazy people
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March 2020 by Linda Shipley
Very friendly fast and courteous.
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March 2020 by Vic victorious
Best bank ever They’re always quick and nice☺️
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January 2020 by Hayder Khalil
This location is absolutely the worst one I’ve ever been to US Bank should be ashamed of themselves for having a branch like this the employees are absolutely horrible and don’t even have a smile on their face when they say good morning to you the ATM is out of cash all the time and there’s always a line when I try to visit the branch I am literally considering leaving US Bank just for this terrible customer service that they have in their branches
