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February 2024 by Ta Lee
Worst customer service, I can’t tolerate the robot when calling in, us bank is lost compared to other banks and needs to update their systems all across the board
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September 2023 by B Rich
Love this location! They are very helpful and great customer service. Kenesha is the best!
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September 2023 by Ginger Wymer
Very friendly staff. Nice to speak with and tell what I was trying to accomplish at the visit
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August 2021 by Tony Bosley
This is the worst bank in Columbus Ohio I went there stood in line for 30 minutes to get helped still never received help all I wanted to do is make a deposit to take some money out I just left and went to another bank they need to shut that bank down or get a new manager
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June 2021 by Mish Nickerson
They have no love for their customers. I would change banks if it was my choice. I'm charged fees for everything I need done in banking. Those with disabilities get no help. I have difficulty walking and I use a Walker. When I fell everyone. Acted like they didn't see anything. I know the customers didn't want to say anything cos it would slow the banking down as bad as it was..Michael Nickerson
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May 2021 by Abebe Feyissa
I have business and personal accounts with them I asked cash to today and I have ticket flights The manager told me you have pre order atleast a month he is very rude.He Isaid Idon't trust you I don't know why he don't trust me.Thats my money I don't wait until he trust me.Iam on the way to close my account
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November 2020 by MARJE H
No t been here
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October 2020 by John M Johnson
STEPHANIE.. WHO NEEDS A PROMOTION.. WAS MOST EXCELLENT.. WAS EXTREMELY HELPFUL..
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August 2020 by Eric G
I’ve been waiting in the drive thru for a long long time . So happy this isn’t my main branch and I’ll be sure to never ever come here again
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May 2020 by Tesfaye Bika
I don't have words to express how professionalisms that I always see on Judith's work all the time on top of her trustworthiness. I have been a working with them almost for 8 years and she is standing tall.
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May 2020 by Chris Mateo
Very unhelpful staff and I’m not even a customer they say there and took my money and wasted my time I am not a customer I wonder how they treat there customer ridiculous them taking my money during this pandemic and making me wait a weak to see if they can do anything I want to speak to the owner this is beyond unacceptable.
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February 2020 by Tina Manning-Pennix
Worst customer service. Very rude. They can have people in line and still pay no attention to the customers. VERY VERY VERY RUDE
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February 2020 by John Jesenovic
Slow, never enough tellers, only 1 drive through window, bad customer service
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January 2020 by Terry Tobin
Went to drive thru and at 2:30 pm was closed. Went inside one teller 12 people and manager on cell phone playing games. Could he not step in? Closed drive thru do to lack of staff really?
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December 2019 by Kim Little
Slowest drive thru on earth
