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October 2023 by Mike Luckett
I was able to get a credit card application processed quickly with the help of Christopher Lewis. The application was stopped because our accounts with the three credit reporting agencies were frozen. I unfroze the accounts and Chris helped to expedite the application and let me know so I could refreeze the accounts. Exceptional service was very much appreciated.
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October 2022 by The Technical Trading Lab
Hate this branch and bank it’s impossible to get customer service with US bank I spent an hour on phone and then finally just drove in and they said I had to call the credit card division and they can’t help me in person. Called back the CC place and they disconnected after 10 mins of waiting and 5 mins of talking to the rep Im just closing my account and moving to Bank of America
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October 2022 by Kirk salisbury0084
Good atm.
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May 2022 by ming wu
All the staff here are extremely friendly and professional.
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February 2022 by Kevin Mann
Every employee there are very friendly and helpful. They get to know you by name and treat you with respect. The branch manager, Cathy Mumaw is awesome
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January 2022 by Go Lite Love The Lipo Mecca
Christian has made the biggest difference thorough the pandemic. She has been very assuring for me through out the entire pandemic.
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January 2022 by Go Lite Lipo Lounge
Christian has made the biggest difference thorough the pandemic. She has been very assuring for me through out the entire pandemic.
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September 2021 by Michael Ciulla
Henderson Rd branch - teller name Al Yousef (spelling?) - knowledgeable, helpful and friendly. These are traits that are getting more rare these days. Excellent service! Thanks Al!
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June 2021 by hannahx765
Great service and super friendly staff at every visit! Makes trips to the bank quick and easy.
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June 2021 by Rebecca Shockey
The tellers at this location are very rude. They cannot seem to complete tasks in a timely manner. They often complain or give excuses to get out of doing everyday duties. Several times I’ve had to process my requests through a different branch or a different bank altogether.
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May 2021 by Shawn Lee
Terrible slow service. Spent 50 minutes here just wanna withdrawal my money. Teller didn’t even listen to you lead to card declined after long wait. Told to come back after 24 hours? What a great service!
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July 2020 by Eric Hood
After driving to multiple locations because they are all closed now. We finally found this gem. If you love being condescended by Karen and her friends this is the bank for you. Our bad for trying to use your bank. Worst customer service in the banking business.
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November 2019 by Karen W.
They are always very friending, professional and competent. I feel like it's more of a small town, family-run bank, which is wonderful!!
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November 2018 by Priscilla Wan
They have always been very kind to my mother and I over the years. Visiting this branch is like visiting extended family. Highly recommend!
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November 2018 by Esat Akay
It was my worst experience. Im never gonna come back.
