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April 2019 by Chris B.
Saha was so helpful in setting up banking for my son! Super friendly staff and excellent customer service!
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January 2016 by Claudia W.
US bank's corporate office has displayed utter incompetence and lack of regard for common sense. Time to take my business elsewhere. The branch at Meijer's in Lewis center is wonderful but the Worthington hills branch is a joke.
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November 2013 by Teri D.
I had a serious banking issue that needed to be handled and I got the run around from one of the banks that are in a grocery store. I was livid and frustrated to no end when I tried one more time but at a full fledged bank and not the kiosk (thats how I feel they are and act in the grocery store) The personal banker calmed me down and did his utmost to help me rectify the situation. And he did!!!! I was so happy I cried. Since then I have gone back a few times (the construction on 315 makes it a chore to get there now) and have never had any problems with any of the employees (unlike that kiosk!)
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August 2011 by Shanna L.
This is the best bank, I feel like I live in a small town when I walk in because they treat me so well. Becky, the head teller is so nice, knows me by sight and always asks about my little girl. They never hassle me or give me problems. A tad on the slow side if you are in the drive thru, but I appreciate being treated like a person not a number.
