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March 2024 by Max Norton
Really not very good at all.
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March 2024 by J B
The WORST post office in any city I've ever dealt with. They steal mail, don't answer phones, refuse to lodge complaints and have the absolute WORST customer service ever. I'm suprised they haven't escalated to violence against old ladies at this point.
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December 2023 by Jeanette Marie Littleton
I love that a Postal Office is in the Mt.Vernon Plaza. It seems as if everything is here.
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December 2023 by Rick R
I've had so many issues with this location. Closed at weird times during the week, losing (very expensive!) outgoing packages before they even leave the state, non-delivery, etc. Just go to another location and save yourself the headache.
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December 2023 by Jake Bluvstein
Completely ignore the posted hours, the employees do! Never open when they’re supposed to be. Door says back at 1…it’s 1:30. Why are these people getting paid.
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October 2023 by Sidney R
Kynee at the front desk was a huge help to me in locating a package I had forwarded to a new location! She was a breath of fresh air through this whole process.
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August 2023 by Goodie Mone
I’ve ordered so much things and it’s either put in the wrong mail box , withheld , and complete lost …. To the point where they keep it up I will sue tf out of them . That’s how much they have lost then when you ask them their post man is always on a vacation. They pushing it
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May 2023 by Latasha Slaughter
If I could give zero I would. The hours posted are 9-5 but every time I try to get to my post office box it’s closed. 11am closed, 3 pm closed, 1pm it’s closed. Pls pls fired these people.
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April 2023 by Troy Gray
It is a shame that this post office is so horrific. What’s even worse is the mailman we have in this district. I thought it was difficult to be employed for the US Post office. I mean we are lucky if my neighbors snd I get our mail four days s week and Im not joking. After speaking with the employees in person very nicely, their response was well your mailman doesn't work Saturdays and he does call off a lot!! CAN YOU BELIEVE FHIS!! Do important mail will just sit there. This is the United States. Isn’t there another option for us? Bc this postal service is absolutely horrific!
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March 2023 by Ethan Vose
It's a 24 hour drop off for letters and such. It's the closest mail drop off I know in the area. Never had a problem with anything but haven't been inside
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February 2023 by N Jasper
This is the post office that tends to my area. Had a package that said “delivery attempted” but wasn’t cause all packages get delivered to lockers not to the lobby. When I went to post office to ask questions I find out they’re closed @ 1:15pm though stated hours show 9:30a-2p for Saturday… post office incompetence and laziness at its finest
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December 2022 by tressie poole
they do not deserve a review. They are punishing their customers who enable them to have employment. They start work at 9:00 am and take off at 10:45 am and return at 1:00 pm. Yet, they are closed at 2:00 pm. I am sure they want attention from their employer, but at what cost?
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December 2022 by Zach S
Website said insufficient address when the shipper had the right address. Package was brought here. Took off work early to come get it before it was returned back to the shipper in Utah. These guys are supposed to be open until 5 but doors were locked at 4:26. Seriously?!This is horrible.
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December 2022 by Randal Heller
They have been closed from 12-4 on a Friday and the sign says they should be open. Get better employees
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December 2022 by Tara Haynes
Horrible customer service never answers the phone don't send mailman out to deliver your mail what are they even there for
