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March 2023 by Kitty White-Star
I gave 5 stars because the guy who works here was so nice. He explained to me that this is not an actual post office it's a "financial office". You can only ship packages and buy stamps here. Anything that has to do with actual mail delivery or mail carrier issues you have to go to the Twin Rivers office (on the side of the building where hold mail is picked up). BTW, if you're sending out an overnight package the cut off time is 4:55 p.m. the same time as Twin Rivers post office. Even though Twin Rivers is open until 6:00 p.m.(not 7pm as advertised) the overnight cut off time is 4:55.Also, I just read a lot of the reviews on this post office regarding mail not being delivered. I am in the same situation. Informed delivery says I have mail every day but I rarely receive it. Sometimes it gets returned to Sender with the reason 'address unknown '. If my address was unknown then why do I sometimes I get mail?UGH..... But this situation falls upon the Twin Rivers post office not with this place, because it is not a real post office, it's basically just a retail store.
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March 2023 by Brian Long
Have had several call with them the last week about an expensive list package. Apparently every post office in Columbus hasn’t had power in the past week…
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March 2023 by Gabe Goitom
I drop mail two weeks ago outside mailbox but haven’t got to where suppose go. I am assuming they don’t check outside mailbox at all. It’s was a mistake going there. Now it’s going to cost me late fee.
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January 2023 by Brittany Twining
Employees are nice and honest. I have waited 4 weeks now for my mailbox key and am being told that they have no one currently hired to do it and that tonsss of people are waiting for their key for months now. I went and spoke to the manager, Rich, who said he would have my key ready for me and it was never ready. Also the phone number to reach him has a full Voice-mail box and he never answers. I was also told their is no way for me to recieve my mail while I wait.
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January 2023 by Nicole Pennington
Never any accountability at the post office. Incredibly inefficient. The USPS really just needs to shut down already so we can get our mail through dependable services
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December 2022 by Steven Roberts
I have went there multiple times on this Saturday to pick up my mail and they have not been open I went one time during the week they close at 5:30 I was there at 5 and it was closed I have a p.o. box and that's the only male I get is there and I can't even get in to get it no wonder you are going broke
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December 2022 by joseph Neil
I've had mail in my mailbox past two (2) days. Driver drives right on past. Never stopped !!! And YES the flag was up on the box ! Darn shame I have a mailbox to send & receive mail but will have to take it personaly tothe post office to send ! post office
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December 2022 by Jibril Gonsalves
Requested multiple pickups and they sent me emails, texts, ect. saying they came by for the pickup but never showed. They’re literally useless including customer service
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September 2022 by Sarah Hashman
The guys here go above and beyond to help and do what they can.
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August 2022 by Abhishek Akula
Leaving a good review for my boy who helped me with my delivery unlike the other usps. Idk how they are with deliveries in the area. IF YOU NEED TO SEND SOMETHING COME HERE!
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June 2022 by Brian Henson
This has to be absolutely the worst Carrier in the country. Why does it say my package was picked up at the postal office when it was supposed to be shipped to my home. Talk about shady and unreliable. Done work for this location and I couldn't believe how they were treating peoples mail. Should've known
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March 2022 by Shelley Freshour
Losing my house cause the certified letter I needed still hasn't been delivered a week later.. according to informed delivery we have had 34 pieces of mail in 5 days and received 5.. as well as identity tax letters and felon court papers and noone cares..
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February 2022 by Lori Lorenz
Has anyone served by this post office gotten any mail this week? Or last? It's been 3 days here. Last week, we got mail 3 on 6 days. I don't just mean get mail, I mean even see the mail truck. We are being ghosted. And when it does come, it's after 7pm. We at got mail at 9pm once. Wth is going on? 2hat happened to delivery in hail sleet or snow? I thought no matter what, nothing shall keep them from their appointed rounds. Get it together!
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February 2022 by Kati Patton
My neighborhood postal service love them great location no long lines
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December 2021 by John Kelly
Mail delivery is terrible, I do not get my mail until between 6:00 pm until 9:30 pm. I do not get the mailI am supposed to get according to my informed mail delivery. Very frustrating and no one to speak to about my problems. No customer service!
