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March 2024 by christopher rochester
Nothing wrong with the Post Office it's the people they serve
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February 2024 by Christian Harper
Driver is extremely rude and lazy. I have not had mail or packages that i had paid extra shipping for delivered at all throughout the entire week because my mailbox is supposedly “blocked”. The car in the way is currently broken down, and is completely unable to move. When i tried to talk to him, he rudely told me he would NOT be delivering my mail, and would NOT be giving me my packages even with provided identification. I am disgusted.
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January 2024 by Luis Da cruz
Had an appointment for a passport only to find out when I got there that the passport person was not working on that they. It was very unfortunate that they had not updated the system that no one would be available. I never got a notice that the appointment had been canceled. I lost a lot of time and it was just a lack of consideration for people’s time!
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December 2023 by A A
Very fast and friendly service at 8am, thank you very much! I walked in at 8:01am, got out at 8:08am. There was a line, but that is to be expected on a weekday. The staff is very knowledgeable and friendly and understood what I wanted. There are all sorts of envelopes, stamps, package boxes, and labels inside. The store is a bit small so I would have packages or mail ready for the counter ahead of time if possible, that is what makes the line go faster!
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October 2023 by Craino Yato
Mail person in truck # 6428781 harassed and tailgated my family going down 5th avenue. Smoking something possibly drunk, I have never seen mail person act this way
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August 2023 by Abby Walker
It's useless to make an appointment to do anything in this post office. The person, Lance, worked there complaining that his boss gave him too many jobs, and at 3:25pm, he had to stop working because it's too much work. We scheduled an appointment for passport renewal with a minor at 3:30pm. His dad has to drive from Delaware to verify guardianship. Lance said "you can come back tomorrow at 8:30am and I can take care of it tomorrow. If you give me a hard time, I won't process it for you!!!" I couldn't believe the Post office in Grandview Heights offers this unprofessional and unethical customer service. If he wanted to cancel the appointment, there is a number that he could text in advance along our confirmation number. There were at least two people scheduled to renew their passports at that time and Lance just simply kicked us out and threatened us. Post office employees were rude and had no problem wasting our time even though we scheduled an appointment weeks ago.
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July 2023 by Corey Nunney
This is the second morning in a row I’ve walked to mail a package only to find no one has shown up for work. What is going on?
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July 2023 by Shannon Mescher
My favorite post office! I go out of my way to go here! I love all the guys!!!
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July 2023 by Joshua Reyes
9:23am on a Saturday and they are not open even though the sign says open Saturdays at 8:30am.
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April 2023 by Cole Harlow
Sometimes there is a wait but all of the workers are always incredibly helpful!
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January 2023 by Sally M.
Great service always. The line moves quick and always with friendly smiles. Parking can be tight but be patient.!.
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November 2022 by Bob Thayer
Was dropping off my rent payment which needed to be postmarked the same day and the clerk offered to hand deliver it to the post office box, saying "they do this all the time." Very classy.
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October 2022 by Victoria Nnadi
If interested in international shipping, DO NOT use USPS!
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July 2022 by Caitlin Essig
I’ve had nothing but good experiences at this particular post office. The guys there are always kind and helpful.
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April 2022 by B.
Processing of passport renewal is simple, easy, and straight to the point. The office is helpful at this service.
