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March 2024 by Greg Dowse
Lady at the counter who attended to me talked to me in the most condescending voice I’ve ever been spoken to.
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February 2024 by Bear Elliott
This is the WORST Post Office in Columbus! They repeatedly lose packages and are useless to help. The bearded stoner working the desk is rude and advised that "sometimes packages get eaten". Marvin Scott (supervisor) thought calling me "young man" was a good opener when I asked to speak to a Supervisor. Two Supervisors never returned followed up about my lost package. When asked to speak to Joe Coles, I was told "he won't see you". Usless!
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February 2024 by Lusbet Ramirez
Just one teller attending for 10 people in the line
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February 2024 by JJ Lechuga
Just one teller for 10 persons in line
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February 2024 by Rileigh Tocknell
Wish I could give 0 stars- this post office is so incredibly rude. Staff is heinous. I’ve never been spoken to so rudely. Didn’t catch the passport agents name, but she had dirty blonde hair. I made an appointment online to get my passport and the agent refused to see me even after showing her my confirmation email. I was 10 minutes early, and had all of the documents in hand that were specified online. When I asked to make a new appointment she was annoyed && incredibly rude. Wouldn’t recommend going here for passport needs, just get it online. Not worth the hassle.
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January 2024 by Clyde P (Clyde)
My service and experience was terrible, until a woman in a spider man shirt swooped in and gave the best service possible. 10/10 would mail with her again
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January 2024 by Lorrayne Miralha
The worst customer service in a USPS office that I have ever had. Employee was extremely rude, showed signs of prejudice, and never let us actually explain the problem. Guess what? She made a mistake, she was not respectful, and never apologized. Brought our packeges out without looking in our faces. I am pretty concerned about this USPS location. If you dont wanna do your job, there are plenty of people that would like it.
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January 2024 by Srikanth Srik
Middle counter lady (tall african American) is right from heaven. She is helping everyone with a lot of patience ?
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December 2023 by Zack Dohar
Literally the worst USPS I have ever had. Most anything that isn't a letter they won't deliver and leave no notice to pick it up.
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December 2023 by Andrew H
I usually go to another Post office but I had to use this location. My experience with Clerk #4 was unpleasant and unprofessional. She does not communicate clearly and she blames issue with my card. She even had a nerve to blame me if I have activated my credit card. Have I made a rude comment for her unprofessional, incompetent of her credit card process? This clerk does not understand in order to process credit card with chip, it has to make 3 chip charge attempts before swipe credit card. Anyway, she does not have basic knowledge of credit card and unprofessional in taking care of customer.
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December 2023 by Erika Stitz
I would say that exactly half of my packages never get delivered and they end up here. I try to get them delivered but without notice they return it to sender. I shouldn’t have to pay for the experience of delivery and end up still getting on a bus to go pick up my product.
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October 2023 by Meg Jo
Over 6 months ago I had a precious lost package and a gentleman helped me find it. I cannot remember his name but he was thorough and seemed to care! I also recently applied for my passport and Brandy, I believe is her name, was ammmaazzzing. She helped me so much! I was unprepared and she lead me into the right direction! I also applied for expedited processing/shipping. I applied about 3 weeks ago and received it in hand today! Pretty amazed!
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October 2023 by Ryan Lithgo
Impossible to get in contact with the postmaster. I've called multiple times a day, multiple times a week for the last 3 weeks as well as stopped into that location. In order to get mailbox assignments approved for a new development the postmaster for this location needs to review, approve and make the address to mailbox assignments. There's no way to leave a VM, no one answers and when I left my contact info in person, no one followed up.
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August 2023 by loïc xx
Great experience! Brandy helped me out with my passport and gave me some advice on the order to do things. Only thing is try to fill out the application before your appointment and it'll move much smoother! Another woman helped me too with sending my package and was very efficient. Thanks USPS employees!
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May 2023 by Jeffrey S.
Mile long line on arrival...not moving. Three OWAA ladies behind counter, chatting and LOUD. Went back to my car. Waited 20 mins.Came back. Line longer, same people still in line plus some. AA females all on break or something. Left in disgust. Terrible service.
