United States Postal Service

USPS, Post Offices
Hours: The United States Postal Service location is a place where customers generally find helpful and friendly staff. Several reviews highlight the excellent assistance provided by employees, especially during complex tasks like passport renewal and shipping. One staff member, Curt, received high praise for being friendly, knowledgeable, and saving money on shipping costs. Customers appreciated his positive attitude and professionalism. However, some challenges are noted at this location. The phone auto section is described as ineffective, with issues in registering survey responses. The physical environment on the West side can be difficult, with some customers describing the crowd as mean, impatient, and sometimes smelly. There was a specific incident involving an older staff member who was rude and prying, trying to turn customers away for being late, which was seen as unprofessional. Despite this, other staff members, including men and a young woman, maintained professionalism and kindness in a tough situation. Overall, the staff at this USPS location are committed to helping customers, making efforts to provide smooth and helpful service amidst some challenging circumstances.

1. Columbus, Ohio