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March 2024 by Hanna Lashae
By far slowest service ever both employee for rude still in my car here after 40 minutes just for an oil change no other issues at all not prompt very slow and lazy sitting around it has never in my 20 years of driving taken this long for a single oil change no line I am in the Bay Area this entire time still no oil change terrible if I could give zero stars I would
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March 2024 by garfield053131
They were so busy but did a great job when I got up to the front. Very friendly and helpful!
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March 2024 by Miles Johnson
Jordan was in charge during my visit. I sat in the bay for over an HOUR for just an oil change. When I asked what was taking so long his answer was short and dismissive. Both bays beside me had two cars get serviced before I was finished and I arrived before them. This was the worst experience I have ever had at a Valvoline and I will never come back here. That guy needs fired.
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March 2024 by Mickey Malice
Great job guys! Good thing I was there too!! This other guy is mad he broke his own dip stick and left it under his hood to fall out when they opened it- they never even touched it.There's a lot going on, pretty sure the guy that grabbed the wrong bottle was on his first day. That mistake was rendered immediately and that car was never started. Stop exaggerating. Everyone has to learn. #liescostjobs #cameraseeallThis crew caught everything on point, including him trying to lie on them and say they broke his dip stick. They even stopped me from having them put the wrong oil in my car that I brought in because my Dad thought he new more than them. Glad they have videos and can contest these liars trying to get free stuff all the time. They totally steered me in the right direction. I researched after I paid for the oil changed. They were totally right!Valvoline needs a review rep like Wendy's does to put these moochers in their place. Geesh- #customersnotalwaysright
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March 2024 by Jayden Turner
Terrible service I literally just watched them put transmission fluid in someone’s oil instead of the actual oil. Tech got upset and walked out. They broke my dip stick and would not change my oil due to not being able to verify oil level.
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March 2024 by Allisa Thome
everyone was super nice! usually i'm overwhelmed with car stuff but everyone here made me feel safe and at ease! will definitely be coming here for future oil changes. :)
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February 2024 by Brett Bender
Everyone was very friendly and courteous when I stopped in for a quick oil change. They had some issues removing and reinstalling my skid plate on my car but they kept working on it and I never once saw any of the employees look annoyed or angry. I will definitely be stopping by this location again in the future because of my great experience.
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February 2024 by Gillian Long
I really love and appreciate how many women are always working here. Never seen such a thing at any car-related business. Makes me feel very comfy ❤️
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February 2024 by Tammy Miller
Had the absolute best service today. Everyone was very nice and helpful. Lamar explained everything and was so nice. Great service, fast, and convenient! Highly recommend!!
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February 2024 by Bridget Myers
I went there the first time on Saturday, January 27. Lamar and the team were incredible...so professional, knowledgeable, and polite. I love it that there were young women there who were mechanics too! I will definitely return.
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January 2024 by A Burman
The manager, Tiffany, was great at explaining an issue with my car. Thanks to her and the team.
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December 2023 by MK Schloss
Best experience I've ever had getting my oil changed! The whole staff was respectful and knowledgeable and helped me so much! Even more, they all seemed like they enjoyed working together and there was such a good vibe even though they were in a rush! Loved them all!!
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November 2023 by Enzo VanGundy
the people are so nice and help you out so well. Also very understanding and just amazing.
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November 2023 by Rony Red
They make excellent service, very attentive and informative for everything. Im glad come to get change oil to my car.
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November 2023 by Amanda Bentivegna
Very good every time I've been. Very good service. Better than some other Valvolines.
