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March 2024 by Clare
Always takes great care of my kitties
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February 2024 by Michael Heft
Sadly had to put my cat down today. Dr. Middlebrooks and the nurse Makayla were both spectacular. They were very compassionate and explained the process so I would know what to expect. They also gave me as much time as I needed to say goodbye to one of my best friends and I never felt rushed during the whole process. I appreciated them also moving me to a room that was away from most activities so it was quiet and had a cozy couch for us to spend our last moments together.
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February 2024 by Maren Uziel
VCA Sawmill is my go to for my cats care. I needed to bring my cat in today last minute due to some issues. Dr. Beckett was sooo nice, so laid back. He was easy to talk to and made sure I understood everything. He discussed follow up care if needed so I know he really cares about pets and their well being. Now I have several doctors there I feel comfortable taking my kitties to!
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February 2024 by Kevin Davis
A+ service and care for my doggy!
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January 2024 by Dan Doron
Wonderful staff! They care about the animals, and what else could you ask for?!?
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January 2024 by Miahlaya M.
This USED to be an amazing Vet. Yet the last 2-3 years as they have became a bigger brand the care and cost have become a huge concern. My dog has had a number or major issues yet the options I've been presented with have not been cost efficient or logical as someone with a 4yr degree and I've also consulted with other vets offices and professionals. Yet it seems I'm always presented with the most expensive options first. Now more recently I've been told the medication shes been on to keep her comfortable in her old age is unable to be dispensed because I mother human maybe abusing the drugs lol at this point this place has become a money guzzling joke. While I understand there are rules and guidelines on place I feel.insulted at this point and will be transferring my baby to a smaller.practice where I will be respected and she can get more personalized care. I've been feeling a way about this vet for a while now but after being indirectly told I maybe abusing.my dogs drugs I'm over the entire staff and honestly it took everything in me.not to go off. Once these places become large corporations the care and human connection goes out the window
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December 2023 by Amanda Kline
This place really cares about your animals. I had to take my baby there, and the prognosis was not good, and we chose to put her down. I was not expecting to get a card from them with everyone in the office signing with their sympathies. Truly touched my heart.
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December 2023 by Ace
This place inadvertently caused the worst week of my life by giving my cat the wrong medication. The meds they gave him made him unresponsive and so I skipped going to work the next day to take him to another place to get him on the correct med. Because I called off work to help my cat get better, my roommate got her car totaled when someone hit her. If I would've gotten the right med for my cat from this place, I wouldn't have called off and the car wouldn't be totaled. This is my second time having taken a pet here and been disappointed. It is nothing like the VCA in Nevada. Very dog focused.
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October 2023 by Michelle Jackson
The vet tech and Dr. are great, and if you have a furry friend going here you know it’s going to cost money. That is fine.I’m sympathetic if there is an emergency, with a pet. There was not. I waited an hour from being called back, immediate tests, and sat waiting for almost an hour.During that time I heard all about their lunch hour and what they were eating, the staff. I had to reschedule a contractor at our home, because I can’t leave now, to wait for a two minute Dr. check, and a five minute treatment. It took the representative one minute to ask for payment.It’s Dublin, but I am looking in to Riverside Animal Care. My husband said he would have walked out.
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August 2023 by Linda Hansen (Shappa)
The staff is great. I brought my boy, Rocky, in for an orthopedic consult with Dr. Beckett. Very professional, thorough and although Rock was a little nervous he liked the vet. I'm glad to have found this clinic! They are my vet clinic of choice for all our kids!
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August 2023 by Sandy Wade
I am so happy I found VCA Sawmill. From regular checkups for my pup. To emergency care for my cat, all the staff and veterinarians show so much care for my fur babies. Blessed to have them care for my babies
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August 2023 by C C
I will start by saying that I loved going to VCA Sawmill until the most recent experience. My dog, Maggie, loves the vet and the staff is so friendly hence the reason for a 2-star and not a 0-star. However, the most recent experience has left me to write a review. I scheduled my dogs spay surgery the middle of June and scheduled it for Friday, September 1. However, I received a text message on Friday, August 4 stating that the surgery we previously had scheduled is going to have to be cancelled and rescheduled. I scheduled this months in advance so I could take off work and be there for her after surgery. I have requested to speak with a manager as the text message states they do surgeries Monday-Friday and that they do not have a surgery team available on Friday, September 1. I did not receive a phone call on Monday like I was promised. I tried calling today and had to leave a voicemail. I have decided to take my business elsewhere but wanted to let everyone know in the event this happens to someone else. Don't schedule appointments in advanced, learned that lesson. Depending on the conversation with the manager, I will update my review because obviously I like VCA, they are convenient, this just has put me in a bad position.
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August 2023 by Brittany Quinn
Every time I was in everyone is so friendly and helpful. The front desk staff is always helpful over the phone and so pleasant when in the vet. The vet techs are the best I’ve ever experienced. You can always tell they truly love animals and what they do. They are always very patient with my dogs who have drastically different personalities, and always so happy to see them both and make sure they get the best care when they aren’t feeling well.Every vet we have seen so far has given great advice and is very gentle with both my dogs.After making a visit for anything other than a regular checkup they always send a follow up text to check on them within two days.Thanks again for always being there for Stan and Waffles
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August 2023 by Emma Gadson
This was for earlier this spring, but we chose VCA Sawmill for end of life services for my sweet Lincoln (frenchie). They were amazing from start to way after. They provided immense care for my elderly dog and me. They gave him lots of yummy treats and care, and gave us a clean private room for Lincoln and his loved ones and I to say goodbye for as long as we needed. They referred us to excellent cremation and memorial services that provided a beautiful wooden urn, paw prints, locks of fur, etc. They gave us the option of being with him throughout the procedure which we were.Even after the day of, they sent a personal sympathy card, signed by everyone there. The card made me sob immediately. I’ve never experienced such genuine kindness from an animal care establishment. They truly understand the impact that a pet has; that they’re a part of the family, a loved one, a companion. Lincoln was with me since I was a freshman in high school to my 27th year of life; through the hardest times and the most beautiful.VCA Sawmill assured me of my painstaking decision, seeing and empathizing that Lincoln’s health and age meant that his quality of life had not been there for quite some time. Thank you for taking such care of my baby boy and our family.
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June 2023 by Ray Watford
This is the best practice I have ever been associated with. First, I have used Courtney for grooming services for over 20 years and have not considered anyone else. After having to say goodbye to my best friend Biscuit, I got a new Buddy, and switched to using VCA for the vet service. This has been the best experience! Everyone is so kind, thoughtful, and empathetic. Dr Watters has been absolutely great: however I have contact with several of the vets they are first class.
