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November 2024 by Logan Broadbent
These guys are excellent. Fantastic service and very knowledgeable.
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November 2024 by Angie Driscoll
KIYEN gave me great service today. I’m so pleased. He resolved my issue and I’m giving him a five star. Come shop at the store. You’ll get great service and this guy needs a raise too!!
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November 2024 by TaLauna Turner
I brought my son to this Verizon store this evening to replace his damaged phone. To say that I was impressed with the high level of customer service is an understatement. I was primarily helped by Andrew, but was also assisted by Egypt. Both gentlemen were extremely professional, helpful, and personable. There's typically a bit of a wait when receiving this type of service, but both gentlemen made the time there enjoyable for my son and me. I would HIGHLY recommend that Verizon users utilize this specific store for their needs. We'll done!
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November 2024 by Erin Corrigan
Andrew was very helpful and went out of his way to make sure the experience was as smooth as possible
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October 2024 by Mitchell Bergman
Jeff and Oliver, you two are legends! I walked in to upgrade my phone, but you both upgraded my whole day. Managed to get me a deal that even my grandma would call a ‘steal,’ and she clips coupons religiously.
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October 2024 by Alex Backenstoe
Jeff was very friendly and did an excellent job getting my phone upgraded in a timely manner.
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October 2024 by Emma Coleman
The best experience ever! Oliver was the best! He got me an upgrade to an iPhone 16 for very cheap and a free iPad with only a $10 service fee! Highly recommend!
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October 2024 by Zachary Hammond
The staff was very helpful and cooperative, came in wanting a 12 or 13 ended up getting a 16! Great staff great atmosphere. Shout out to Oliver for the great attitude and professionalism!
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October 2024 by Cleve Ricksecker
Very knowledgeable and helpful staff.
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October 2024 by Caleb Knopf
Data is terrible. 5g is not compatible out here at all! Service ranges fron a literal bar to 3 daily. They came by and wanted to sell me internet. Im only a few hundred feet away from the towers and will not work. Service as i type this from my home. Has ranged and dropped from 5g to 4g. Honestoy ridicolous to pay 60 dollars in 2024 and have cell service as if it were judt getting started again. No way to reach real people via phone. Sad shell of a once good company. Will be switching providers. Also spam calls on the daily are beyond ridicolous, all of these issues are still relevant including the now wavering service that's been being "worked on" for over a month now. Constantly worse and worse. Go check the news about them being hacked and having people monitored by the chinese for over 3 years now.
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October 2024 by Jodi Kail
Best customer service I ever experienced. Oliver was knowledgeable of all the promotional items as well accessories. My new favorite store
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October 2024 by Dale Kean
Took care of phone very nice and fixed phone in 2 min
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October 2024 by Jess Hanna
Nice, friendly service! Very helpful!
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October 2024 by Jasmine Steedley
My experience with ANDREW AT THE VERIZON STORE IS ONE OF THE ONLY POSITIVE THINGS ABOUT VERIZON .. he was caring, kind and compassionate a feature you don’t get with an AI. Andrew listened to my issue showed empathy even though my situation was beyond his scope of service, I appreciate ANDREW AS HE WAS THE ONLY REPRESENTATIVE WILLING TO PROVIDE ASSISTANCE! Andrew is truly a star at his performance and the only reason I was able to stay calm dispite my disdain for VERIZON
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October 2024 by Kristin Currin
Chris was awesome and so helpful!
