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January 2024 by Trace H.
They have recently changed their pharmacy staff. Service has gone from 5 Star to 0 star. The new pharmacist is rude, the techs are rude. I called today to update insurance information and was on hold for over a half hour before I hung up. The phone was answered and put right back on hold but I never got to talk to anyone. Horrible service.
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October 2023 by Kim C.
My doctor sent over my prescription to Walgreens at 2150 E Dublin Granville Rd, my sister drove me after surgery to Walgreens. The pharmacy said they received my prescription and it would be filled and ready in two hours. Two hours later I called & they said YES, it is ready. I told my sister I would drive myself so she didn't have to drive back all the way from Delaware. I drove, having horrible pain from surgery. I got there. After waiting in line, I was told it was ready but they just had to run it thru my insurance. After another 15 min they then called me up to the counter to tell me they don't even have the medication. I now have to leave and go to Krogers or CVS. I cried. I wS in do much pain. Now I have to call my doctor and start all over & have them call in again to a different pharmacy. All I got was I'm sorry from Walgreens. I will never go there again. This was my first time using their pharmacy.
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September 2023 by Ann M.
Bad customer service 4890 N High St Columbus, OH 43214 While out for a walk, I saw the sign about Flu Shots with the words "Ask Inside" on it. So I did just that. The representative at the Consultation pharmacy counter looked up at me with annoyance and informed me that I need to book an appointment. "Ok, let's do that," I say. He then tells me "online only" again with irritation. Why have a sign that says "Ask Inside" when customers will be met with irritable employees who simply snap at you to go online?
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July 2022 by Melanie S.
I switched to Walgreens, specifically this location, as it's incredibly close to my house. It's clean, well stocked, and the staff are friendly. They have a little bit of anything you could want from a pharmacy/shoppette including cosmetics, snacks, toys, pet care and toys, candy, and drinks. They also have a small freezer section, which doesn't have a ton of variety, but if you want a pizza and a pint of Ben and Jerry's, they've got you covered.
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January 2020 by sherry b
I ordered some prints thru the app...and somehow they came up missing the day I went to get them. The staff had me resend the order and they were ready in 15 mins and they gave me a deep discount for the trouble. Merry Christmas to me!!
