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January 2024 by Barbara Young
Husband had a prescription that could only be found (currently) at this pharmacy. He got a text that is was filled and we immediately drove 25 minutes to get there. Pharmacy was closed during regular pharmacy hours. There was no note or anything indicating that the pharmacy was closed. He had to ask a clerk in the store about the situation, and was advised that the pharmacist had to leave. (7 hours before closing.) We called the store later to find out if they had reopened and were eventually told that the pharmacist left for an emergency. They kept suggesting that we use another pharmacy, not understanding that the prescription had already been filled and could not be transferred. They could not tell us when it would reopen and then abruptly hung up on us. HORRIBLE service and INCOMPETENT customer service! Very disappointed.
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September 2023 by Kaci Ray
Tried to call to get an update on a script I requested for delivery days ago, on hold for over half an hour, had to go. Called the next day, on hold for over half an hour, gave up.That’s annoying for just that, but then the hold music and audio! Arghhhh! It cuts off and a robot tells you “we’re sorry for the wait time, a staff member will be with you shortly… there are 3 people ahead of you” or whatever. It said that to me over and over for 30 minutes, still with 3 people ahead of me the whole time. IM DONEZO.Called a different Walgreens to get it transferred and have it delivered from there.Bing bang boom. Five minute phone call, getting it today. ??
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September 2023 by Matt
take forever to fill prescriptions. Dealing with an infection that is actively getting worse because they delayed the scripts 2 days.
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August 2023 by Julie S.
This is THE WORST pharmacy ever! I was forced to switch because of my insurance and I am about at the point of just paying full price rather than deal with this place. I have not visited this place one time without an issue. Not one. They are either spontaneously closed due to no pharmacist on duty, drive thru isn't working, prescription not ready, lost or put back despite text messages and calls telling me it is ready. Just horrible! Not exactly a convenient location either which really Ts me off. Complete waste of time - every time.
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August 2023 by Cevannah S.
This walgreens located on broad street near McNaughten is terrible. I called several times and they never answered the phone. i drive go the location and the person working admitted that they actively dong answer the phone. After having surgery you need your medication as soon as possible. Its been 15 hours after the surgery and still no tect fron walgreens, they still havnt called and we had to have the prescription transferred to another loaction. DONT GO HERE. The pharmisist should be reported.
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July 2023 by Ronnie Johnson
Pharmacy has changed so much used to grab over the counter meds but the pharmacist told me this time he hated my kind and flipped me off !
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June 2023 by cassaundra porter
Thomas and Daniel were 5?????. When I came in, it was just me and another person. And Thomas was polite insistently. And Daniel stepped up help Thomas out when they got busy; however, what made these two young men "Satnd Out," was their attention to detail in helping, interacting, and talking with each one of customers, me/us was 5????? personal care.Their knowledge of the print center/photo center, in general, let me see the personal experience that Thomas and Daniel created with each customer as they spoke with them one on one. It was truly a 5 ?????experience. And there was no faking in that. ??? While doing their job, they took Extra Care with each photo printed and examined the problem, if any, and fixed it. I was so impressed about their customer quality service, which was 5 ????? and genuine. I to tell them?And I forgot to save a photo so I could have posted it and showed the turnout of my photos, because they were the best! Even when it said one was going to turn out hazy or fuzzy, it was even clearer than my picture i submitted, and the coloring on these photos was WOW. I told him they had a customer in me for life. ??Now, as for this store, I will continue to bring my photos here to be printed, because they looked five ? ????with the coloring, with the contrast, with the tent, and even with the gloss it was ALL perfect. And I won't trade in the Customer Service Quality they had??I have found a new Photoshop with Walgreens, and to let everyone,"That Thomas and Daniel Y'all Rock," five-star????? rock. And it's so easy, you can do it yourself in the store on their computer or on the Walgreens website. Come tested, and see for yourself. They will pass???♀️
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May 2023 by Tammie Dillon
Maria in the pharmacy was extremely professional and patient with us. The doctors office had an error with our prescription and she worked with us and got everything processed even tho my husband was not being patient. She still gave us 5 star customer service so our daughter could get the medication she needed. Thanks for helping us Maria!!!!
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April 2023 by CARRIE BICKMEIER
Puspa was working the register and wouldnt put her phone down long enough to assist the customer. I will contact corporate to ask them to better train their staff. Daniel was manager on duty.
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March 2023 by Greg Hendricks
Easy to order via the app or website and pick up pretty quick. Staff has always been helpful and friendly. Prices are going to be a little higher than a grocery store, but sometimes it's just more convenient to stop here.
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February 2023 by Thunda Cat
Every time I go to this Walgreens I always ask for help finding something, and I always get the replay of “we probably don’t have it in stock” rather than the staff actually trying to help. COSTUMER SERVICE IS BAD
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January 2023 by Tanya Newland
This place is the worst! Slow, rude, certainly not setting any records for customer service. There is NEVER the same personnel working. You are just a number. Certainly miss the old days when your Pharmacist knew you by name, smiled and actually said 'thank you" when you made a visit. Not good Walgreens!
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November 2022 by lynne a
Pharmacy wouldn't give an order for nurses to dispense the med. Thank God for other pharmacies
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November 2022 by Jessica Nunez
Waiting over 40 minutes for a vaccine when I had an appointment, won’t be back
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August 2022 by Tammy Collins
I go to this Walgreens several times a month. Upon entering the store the cashier greets you, if the lines get slightly long they open up another register. Nothing but good things to say about this location