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February 2024 by Kellen Maicher
I rarely write reviews but the service with this pharmacy has been dreadful for a long time. The wait time, whether inside or the drive through, is atrocious. The drive through has been a problem for some time, and on many visits there it was completely closed down due to "insufficient staffing". Tried calling today to receive clarification several times and received a busy tone each time. A busy tone in this day and age is unacceptable, it should at least go to voicemail. Unsure exactly what the problems are but the service with this pharmacy is dreadful....
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December 2023 by Tierra J. Hummons
The check out clerk, Dakota, was very unpleasant & unprofessional. This person did not demonstrate any customer service skills. Terrible service. This needs to improve.
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October 2023 by Amanda Mack
Sat in the drive thru for 20 mins and the ppl inside never even bothered to come to the window. Just kept walking past and looking at me. No it was not lunch hour.
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October 2023 by Gina Kay
Waited at the counter for 10 minutes and not one word from the 4 people working behind the counter. I was the only one there. I couldn’t wait any longer as I was going to my grandmothers funeral. It would have been nice to be acknowledged.
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September 2023 by Chad Baddeley
Used to be a top notched pharmacy but has drastically fallen off. Pharmacist is never on duty, lines are forever long, and meds take for ever to be ready. I would hate to have a life saving med being prescribed at this store. Wishing for the old days of the regular pharmacists and techs who knew you by name and cared about their customers. We have switched to Meijer Pharmacy and they have been awesome!
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September 2023 by stephanie jackson
This used to be great. Now the blonde pharmacist who is there is extremely rude. They shut off call in options, I was the only person, numerous times, in the drive up and sat for 20 minutes with zero acknowledgement when 5 people were working there. The only way to speak to someone is to go in and wait it out or hit the prescriber option on call because no one will respond. The previous pharmacist and Nic ran this very well current staff has been horrendous. They are often closed because the pharmacist leaves early or is a no show. Go elsewhere!
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September 2023 by Tony S
Absolutely the worst pharmacy department of any Walgreens I’ve visited. Disfuction & incompetence is the order of the day, not comparable to New Albany Walgreens will never ever make the mistake of coming here ever again just horrible!!
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September 2023 by Sharie Kreilein
Difficult if not impossible to reach anyone in pharmacy. Pharmacy app is unreliable. When there in person, there is a LOT of confusion. They need more help.
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August 2023 by Kimberly
Today I sat in the drive-thru for over 26 minutes (used stop watch). There were two cars in front of me. When finally at the window I was told not all meds were ready (they notified they were ready and we called to confirm). I explained that meds are usually picked up on Friday, but I waited until today to make sure they were ready, being this happens all the time. Lady at window said they has hundreds of scripts to fill, that she did not have time for me, and I would have to come back later to get them all. Being they don't have time for me, I will find another place to get meds that does have time.
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August 2023 by Kimberly M.
Today I sat in the drive-thru for over 26 minutes (used stop watch). There were two cars in front of me. When finally at the window I was told not all meds were ready (they notified they were ready and we called to confirm). I explained that meds are usually picked up on Friday, but I waited until today to make sure they were ready, being this happens all the time. Lady at window said they has hundreds of scripts to fill, that she did not have time for me, and I would have to come back later to get them all. Being they don't have time for me, I will find another place to get meds that does have time.
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July 2023 by Steve Dixon
Very difficult to get anyone in the pharmacy to answer the phone.
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May 2023 by Mike Malcolm
The staff is always friendly but the store is showing age. Overall if you need something quick, this is a good place to stop.
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December 2022 by Mark K.
Needed some sundries, and this was handy. Sweetie loves Walgreens, mom loves CVS, I think both are overpriced and have paltry selections. But, they're useful occasionally. This did not have what mom was looking for, but did have a toy for K that saved me a trip to Meijer/Walmart/Target. On sale for the regular price at those places.Otherwise, a mix of health and beauty stuff, candy, odds and ends.Decent service. Convenient.
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December 2022 by Katie Howorka
Marisa who works at the pharmacy was so cordial and nice to me when wanting to fill a prescription. I really recommend their pharmacy!
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October 2022 by Amy Cignetti
On hold for an hour to talk to the pharmacy only for them to hang up on me when it was my turn. Called the store and talked to an associate, I just got put back into the same queue to wait another hour again.
