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December 2022 by Shar Shar
Brittany and Donita y’all two lady were a big help in getting me together when I stopped in thank you so much..
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December 2022 by Baby Tee
Brittany and Donita y’all two lady were a big help in getting me together when I stopped in thank you so much..
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December 2020 by Paola P.
Great customer service, fast and friendly staff! Norma and the rest of her staff were very attentive this was my first time in these types of facilities. I'm glad I walked into this location they made it so easy.
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July 2020 by Jasmine H.
The PLS representative helping my brother and I today, Marisela, was so incredibly helpful and kind. She bent over backward to help my brother and I with a transfer, and really went the extra mile. I appreciate this so much, especially now when people are extra stressed, to be shown compassion and kindness in a simple transaction really made my day. Thanks Marisela! :)
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April 2020 by Mike M.
Bad attitude and very ignorant Stephanie is lazy and rude she needs to be fired just because I'm Not mexican dosnt mean I don't understand Spanish you Fat b******
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February 2020 by Jafar F.
The wait is like an hr so slow during the day and I was trying to send money at night the girl told me am allowed to send only 1 thousand just Caz it's night time I have to wait until the morning. I was trying to send 2,500 and she didn't let me. I'm so upset over this.
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January 2020 by Myriam T.
10 people in line only one cashier but there are 5 associates in the back talking. I hate to come here its always the same thing terrible place.
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November 2019 by Hovo P.
Bad service the worker was talk trash in Spanish like I wouldn't understand her name was Stephanie I hope the management sees this cause she needs to be handled
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November 2019 by Martha C.
I just wanna say thank you so much for your customer service. Kayla who helped us had such a great attitude and professionalism. She went above and beyong to make sure we were helped. Thank you
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November 2019 by Dee N.
They have 10 windows !! And always just have 2 windows open!! Worse !!!!! Always 2 people in the back doing nothing!!! They need to change this prospective!!!!
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August 2019 by Jasmin R.
Val is a life saver !! We came in around 9pm and she was able to set up an account for my boyfriend and cash his check. Thank you for the amazing customer service and attention provided. We will be coming back again. Update to my review: I took off one star because I dealt with someone named Ashley today... she seemed to not like working there, it was my first western union payment I've ever done so I was hoping she would've helped me out but no she seemed annoyed that I didn't know 100% what I needed to do. She just did what she needed to do and as soon as transaction was done she pretended I wasn't there and started doing something else. I even said have a good night and either she didn't hear me or she just didn't care, I was shocked by her customer service or lack of...
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July 2019 by Isis C.
Today we went to send money to Mexico they was a huge line move in a fast pace my complaint is about Jackelyn honestly she was gossiping with her coworkers was kind of upset that she had to stop talking to her friend to help us she throw the pen at us and kept ignoring us to be talking to her friend seriously you guys pay them to be gossiping or to help the customers bad costumer service to ignore people just to gossiping is so unprofessional and rude on her
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May 2019 by Kay K.
I went there and saw a bunch of nonprofessional window clerks were making fun of each others. A stupid girl with yellow teeth that calculus built up on her teeth was not even paying attention to my business. I kept telling her that I came here to pay for the transfer that I started on the Western Union app, but she was kept making jokes to the other girl. She didn't even try to explain or ask me to sign on the paper, except just throwing the paperwork back to me. I noticed that the customers were patiently waiting quietly, but the people over the window were the only ones that having fun for no reason. They must think that the customers were zombies and think they feel safe enough to make some jokes.
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November 2018 by Roxy L.
Good service is open 24 hrs very convenient and safe you can also do many other payments and services at this location
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November 2018 by Vanessa Z.
By far this is the worst business I've ever encountered. From their policies and their protocols to their disgusting customer service! I have no idea why they even started this business. Every single time I come here there is always a delay with cashing my check which I don't understand it's the same pay roll check. On top of the horrible customer service and lack of training,the employees don't even look like they know what their doing. They have horrible attitudes and never have good customer service. There's always a huge line and long wait time on top of the horrible overall experience I will never cash a check here again. Please hire more adequate staff to run this horrible business!!
