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July 2025 by Forrest Boggs
Elizabeth and Johnny saved the day. Thank you!
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June 2025 by Vickie Bowling
I am 70 yrs. old with many disabilities. Whenever I go to CVS, everyone is always kind and helpful. Like today, I looked up and down the aisles, but, couldn't find fruit roll-ups ( a surprise for for 41 yr. old daughter--when she was 3 yrs. old, she called them (Freebalas). Anyway, couldn't find them and the check-out woman went and found them for me. She was so kind and thoughtful. With my credits, everything I bought came to $0!! God is good. Always blessing me with very nice people.
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July 2024 by frank mcdonald
Terrific prices and terrific help from Fallon
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November 2023 by Ryan Curry
Had refilled a prescription here while visiting daughter. When it came time for refill (back home in Texas) tried to transfer refill; easy Peary right? Spoke with pharmacy and she told me all CVS linked and just call my home CVS to refill (great since I have several prescriptions to pick up there) call them: home pharmacy in Texas sweet and helpful; told me that other store had prescription in processing and couldn’t refill till other cvs (Ohio) releases it. Ok so no problem call this store in Ohio…. Problem same lady who gave me only half information was rude and just hung up the phone as though I was inconveniencing her. Not sure why I would be the one who was inconvenienced, if she would have placed my prescription out of que when originally called I would have never had to call back with such rude service. Thank goodness for the AMAZING staff at the CVS in Granbury Tx; they are a great representation for great standards I’m sure CVS stands for… as for as this location if it were my home store I’d pass on filling my scripts there… no wonder my daughter told me she fills her prescriptions across the street. I think when I’m town I’ll do the same!
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October 2023 by Kevin Melver
Transferred meds to CVS for international trip - wanted to have actual pill bottles and CVS filled them (no problems) - however, when I asked to have my prescriptions back to my original online pharmacy they refused. This is actually against the law - the prescriptions are not the property of the pharmacy - if the patient request them to be moved they are legally required to move them. Still they refused. It has been 5 months and I am still trying to get all my prescriptions together.
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October 2023 by Tuo Luo
Good experience with a semi-urgent prescription fill. Thanks Fred.
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July 2023 by Heaven Jackson
Don’t ever get your prescriptions from here. The pharmacy switched my medication without consent from my doctor or me. When I called they tried to brush it off and said that the computer made the mistake and they didn’t have my correct medication. So they were going to order it. I hadn’t heard back so I called about 3 days later, and they had the medicine the ENTIRE TIME they didn’t even have to order it!! Don’t come here. They are liars, they’ll switch your medication, and they don’t care about your health.
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July 2023 by Matthew Duff
Horrible place. Horrible pharmacists. Will make you wait. Then be rude to you…
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June 2023 by Amy Swoboda
Copley CVSMy mom needed meds because of her cancer, quickly the woman on the phone was able to switch the location from Florida to Ohio in minutes the meds were ready.
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June 2023 by Monica
The associate Suzanne at the front check out counter was super helpful! Went out of her way to help me. Thank you Suzanne ?
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May 2023 by sam hughes
Another fantastic CVS in the Northeast Ohio area. I don't know what it is with the Northeast Ohio CVS is but none of you guys know how to do any of your jobs. I've been to at least four and none of you know how to do your jobs again. Another one where the CVS staff does not know how to do their job and will make you do their job for them. Congratulations CVS. If I didn't have CVS as my prescription, I would never set foot in a CVS in my life.
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January 2023 by Lisa C.
It's easy to get in and out of the drive thru here. The person at the window was pleasant and helpful. They were also efficient in retrieving what I needed rather quickly. There were two vehicles ahead of me and I thought the line moved fast considering it was late afternoon.
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December 2022 by Lisa S.
This is the WORST pharmacy! I called the pharmacy to see if my refills could be processed. This was on a Sunday. They told me they would be refilled on Monday and that they could be picked up Monday afternoon. My husband went by to pick up the scripts at 6:30 pm and they have NONE of them ready. This is the 3rd time I've tried working with them, and every time they screw things up. Someone is dropping the ball in a big way! I blame the managing Pharmacist. Poor customer service! We will be switching all of our prescriptions to another pharmacy. They are a total joke.
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October 2022 by Kathleen McIntyre HM
I found the CVS store near Copley very clean and well stocked. I easily found a couple of items that I purchased and chose to sign up as a CVS customer card. The receptionist at the cashier box was extremely friendly and helpful. I will return to the store again when I need to do so.
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October 2021 by MacKenzie Hrabak
If I could give zero stars I would. Andrea the pharmacy tech was very unprofessional and rude. She rolled her eyes and gave attitude the whole conversation. She was no help and I will be switching pharmacy. Although I had a bad experience with her the pharmacist was very kind and helpful.
