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May 2023 by Nina Colvin
Love this bank! Love all the great people that work here!
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April 2023 by Brandon Scott
At first, the staff was kind and welcoming, bringing resources to the table. Todd seems to be a nice guy, and Shirley is great. But ever since, I've had nothing but problems with my business account. From fraud attempts to cards declining, to odd policies, to receiving a run around of excuses when it came time to apply for a business loan. I am not happy and moving my banking elsewhere.
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September 2022 by Jack Sorrell
Peoples Bank has always had very good customer service to me whenever I have had any issues. I'm very satisfied with my experience here.
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July 2022 by Howard Thomas
Didn't go there?
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January 2022 by Tonya Hawk
My mortgage payments are always made on time and ahead. People’s bank will apply the following month’s payment without being indicated as prepayment to principal of the previous month and charge late fees, as well as, send notices in the mail. This has been an ongoing battle for years now. I recommend finding another borrower. I am also beginning the process with notifying the BBB. If others are experiencing something similar a civil class lawsuit may be possible for money owed to borrowers because of wrongful late fees being charged. I am open to collaboration with others on this matter to make things right!
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June 2021 by Val Lanham
I purchased a vehicle in 2019 and Peoples Bank was the lien holder. In December of 2020 that vehicle was totaled. I missed 2 payments while the insurances (full coverage and GAP) was doing their portion of the claim. No sooner did all the insurances pay their portions and I start making payments again I get charged off on my credit report and sent to an attorney for collections. Now I had been making my payments for the last 3 months yet they decided to wait until now 5/25/21 (technically) to report it and send it to collections. Never again will I ever deal with Peoples Bank or recommend them to anyone. EVER
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June 2021 by DeeDee B
Everyone is so kind and helpful.
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October 2020 by Brent Kencsan
My son had a savings account for minors with Ohio Heritage for several years. Every dime he made for 3 years from showing/selling animals at the fair and other odd jobs. Peoples took over and closed his account without notifying us. We went to make a deposit into his account we were informed that his account had been closed and all his hard earned money was forfeit because we did not respond to their letters sent to us, NO CORRISPONDANCE WAS EVER RECIEVED. They had the correct mailing address as we have not moved in 20 years! Try explaining to a 13 year old where ALL his money went. He told me "Dad. you said my money would be safe in a bank!" Needless to say Peoples lost 13 accounts as my family and extended family all changed to another bank.PEOPLES BANK is the worst kind of crooks stealing your money legally!
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March 2020 by Rena Jarboe
They have been very helpful and understanding.
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November 2019 by daniellenichole42
Some of the ladies working in there are very rude and not willing to help.
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July 2019 by Xkopt _
Very rude people!
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August 2018 by Donna Cooley Snyder
Liked it better when it was Ohio Heritage
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April 2018 by Jon Huebner
Ever since ohio heritage got bought by this company, they are extremely rude, and greedy. Will not bank with them anymore.
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January 2018 by Sharon Kaufman
Horrible customer service! Very rude.
