“The entire team was professional and courteous. Service department courteous and professional and always takes care of any issues. Keep it up guys, you're doing amazing business”
“Being a first-time car buyer and living 2.5 hours away, I didn’t have high expectations going into this, but I couldn’t have been more wrong. From Matt answering my questions at 9PM on a Sunday, to offering to FaceTime me to walk through the car since I was so far away, the customer service was incredible from the start. He even had a safety inspection completed ahead of time to give me peace of mind, knowing that Pennsylvania (where I’m from) requires inspections and emissions while Ohio does not. When I arrived the next day at 11AM, the car was ready to go. Matt met me outside right away and made the entire process simple and stress-free. He truly went above and beyond to get me the best financing deal possible, and he delivered. Just when I thought the experience couldn’t get any better, they made sure I had enough gas to get all the way home. I’m extremely happy with my purchase, and when I’m in the market for another vehicle, this will be one of the first places I look, no matter the distance.”
“We bought a used dump trailer. Was a great price and they made the process super easy and the person I was dealing with was pleasant, knowledgeable, and made the entire process super smooth and quick.”
“My daughter needed a reliable car before she went back to college this year. Her first car is finally ‘dead’. In truth it was dead last summer but we squeezed another year out of it with bandaids and our fingers crossed the whole time. Neither of us wanted to go through that again.
I’d heard about Troxxel through some local folks and turns out, they’re right down the road from us in Seville. They had a Honda Civic in their inventory; exactly what we were looking for.
We walked in a week ago, 9a on a Monday morning. She was driving it home by 10:30a. Super clean car, fair price, Don & Teresa were great, everything as advertised.
Daughter and I both absolutely LOVE the car. No more fingers crossed…
The used car business can be dicey these days. Highly recommend Troxxel.”