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November 2023 by Linda Cingle
Everyone on staff is very friendly and helpful, especially Jennifer. Came in with broken glasses and she took care of me quickly and was most helpful!
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November 2023 by Brian Steffel
The staff is outstanding ?. They have been very helpful in get the right frame for my wife. She has struggled with finding the RIGHT fit. They have redone them without hesitation. Highly recommend The Howe Rd location.
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August 2023 by Mike Auvil
I stopped in and was immediately greeted with a hello and a smile! My eye exam was prompt and complete. The entire staff is knowledgeable, friendly, attentive, everything you would expect from a good quality optical center.I will be recommending “Americas Beat Eyeglass” to everyone who comments on how nice my new glasses look!A special shout out to John, and Jen for taking a personal look at my profile and needs, and being able to accommodate me even better than I originally thought.
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August 2023 by lori jaber
I had the best experience at the Cuyahoga Falls location. The general Manger, Jennifer Fivekiller (I know cool last name right?) was beyond helpful!!! I had an issue with my lenses and she overheard my conversation with another employee and immediately took over the situation. She personally cleaned and shaped my frames and lenses. She offered to remedy my situation, which was more than I expected! She is very knowledgeable in her profession and explained the care of my lenses with great detail! I felt that she was out to make me happy instead of making a sale. She was kind and courteous, yet professional. I would recommend anyone go here to get glasses. America's Best at the plaza at Chapel Hill gave me the best experience!!! (And I've been wearing glasses a long long time)! I would give more than 5 stars if I could!!
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July 2023 by Amber Johnson
This location is fantastic. I’ve come here for years and everyone is so friendly and professional. Honestly some of the best customer service I’ve had anywhere. A gentleman found me lots of options for glasses while I was having my exam and I went with what he chose, he was so thoughtful in his selections. The manager of this location is super helpful and always goes above and beyond. I absolutely love this location and can’t say enough good things about them.
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July 2023 by Mark Wood
I love coming here for my eye appointments and glasses. I've gotten new glasses and also just replaced lenses when I had good frames. They have worked with me in many different ways to give me the best experience possible. I've used this America's Best location since it opened a couple of years ago and I've had nothing but positive experiences!
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June 2023 by kim Klein
I can’t say enough positive about Americas Best in Cuyahoga Falls. They have taken care of me and my family with eye glasses and contacts. They were also able to get my daughter in twice for eye issues…an ulcer in her eye, and an eye infection. Both times they were able to prescribe medication, and treat her…. and saved us an Urgent care trip…as getting in with other eye doctors takes forever. The manager and the rest of the staff are very helpful and the customer service is top notch!!!! Prices are great too!!
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May 2023 by Ashley Rowland
My appointment was at 1050, I walked in at 11, and got to the front desk lady after a customer at 1101. The lady with the glasses told me I’m past the 10 minute window but she will check will the dr. She proceeded to do paper work for 5 more minutes, I asked her to please check so I still had a chance to be seen and she told me “the paper was from a customer who was actually here on time”. She then went to check with the dr at 1115, and came back to tell me I had to reschedule. I thanked her for being so awesome and left. If you don’t like your job then don’t work there.
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April 2023 by Taylor Maurer
Thomas was an absolute ANGEL. He helped my s.o. and I find some stylish frames (and great deals). His customer service was amazing. Front desk is kind and helpful as well. Highly recommend asking for him next time you stop in :)
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April 2023 by Ashley Myeress
Absolutely amazing...from the moment we walked in we felt so welcomed!!!My two daughters had appointments my youngest one was her first time at the eye doctor and Miss Alanna did an amazing job keeping her calm even tho she was nervous the doctor explained things so well with her & bri made my girls laugh and welcome great job I'll be back for my exam for sure ❤️
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March 2023 by Ralise Wright
Everyone was very kind! Miss Alanna wright gave me my eye exam and she was very thorough and helped me pick out the right glasses for me. I would definitely recommend this location because anyone you get is great!
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March 2023 by Heather Kulcsar
America's Best has been wonderful to my whole family! Andrea was professional and kind during each visit. Highly recommend this location!
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February 2023 by Wellsley Jones
First of all, EVERYBODY was friendly. How often do you come across a business with that kind of staff? Jen and Bri were literally amazing. I felt like I got special treatment. I’ve NEVER had this experience when choosing glasses. Jen made sure I got the best bang for my buck. She also gave her welcomed feedback on what looked best. Bri helped me choose the right ones through process of elimination. This will now be my exam and frame go-to ♥️
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February 2023 by Alison Shelton
Staff is great- Annie and Jen were so helpful and took their time even though it was quite busy. Love my new glasses, and I got progressive bifocals, sunglasses and a pair of computer glasses for what I paid for two pair at my previous eye doctor. Highly recommend!
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February 2023 by Joshua Platko
Thomas was our associate who helped us choose our frame and fitting. He was great! Very helpful and nice. Our Optometrist was also very patient and kind. They do a great job here.
