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May 2023 by Don't Mess Wit Bill
Like most people's complaints on here, the customer service is lacking, and is in serious need of improvement. If this is what they meant by under new management, then they need to go back to the old one.
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May 2023 by John Kool
Absolutely amazing service! Super knowledgeable and made the process smooth and easy! Will have a long time customer!
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May 2023 by Lucifer Morningstar
New owners are fantastic! Dev really helped turn the place around and his employees are extremely knowledgeable and helpful!
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April 2023 by stacey tolarchyk
Very friendly knowledgeable staff!! Store is clean and my problems were resolved! Thanks!!
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April 2023 by BoaZ GiZi
Great place super friendly staff definitely recommend
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April 2023 by Zach Gruccio
Had a great experience visiting here.
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April 2023 by thebigugly0
Recently went to the State Road location to upgrade. Store is supposed to he open @ 10 AM. I got there @ 10:12. Open sign was lit, but door was locked with a hand written note saying they were on break and would be back soon. I waited in the lot until 11:45, trying the locked door 3 other times but remained locked.I ended up going to Walmart and buying a new phone for Straight Talk and have been happy since. Sorry, Boost. Having garbage store employees are making you lose customers.
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March 2023 by Athena Waycaster
This store is never open when it is supposed to be! If your employees can't work an 8 hour shift then change your store hours!
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October 2022 by Beth Mayer
The customer service was A+. The prices were amazing. The free phones are great. If you are in need of a new phone and great plan check this store out! You won't leave dissatisfied!!
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October 2022 by Lee Lange
Came in with all kinds of problems with my phone. Previous employee manager sold me a phone charged me more than what I was supposed to charge didn't offer insurance screen guard or any of that jazz. Came in today dev not only helped figure out what was wrong with my old phone but helped me get into a new one and went over every single detail. Can't say enough about the treatment Dev gave me. Won't go to any other store!
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October 2022 by Kobe Brown
Went in to update to 5g because boost required me to, they guy working deactivated my phone and couldnt get the new sim card to work. Instead of putting the old one back in (which did work) he gave me one that didnt, i had to wait 3 months with no service until this problem was fixed
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October 2022 by Veronica Lusane
Dev is awesome always very knowledgeable and helpful with any issues I have! Came in today because state road seems to be the only store ever open! 5 stars
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October 2022 by Adalin White
We had a great experience at Boost mobile on State road in Cuyahoga Falls. The customer service was above and beyond. We are customers for life.
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October 2022 by Amber
Was helped by dev he was very nice and helped me pick out a good phone and was very nice highly recommend
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October 2022 by Germaine Grandison
Dev is such a nice professional young man. Came in and immediately got me situated right away!
