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February 2024 by Matt Askea
Just bought my 2024 Mazda CX30 from Cascade. Worked with Jason and Tyler. Had a great experience and felt that these guys were helpful and honest. They made buying my car there very easy. I have bought multiple cars from Cascade over the years. They do a good job with their customers.
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January 2024 by Terry Taylor
Friendly staff.....
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December 2023 by Capt. John Tadrzak
I needed a little help, and they knew what to do.
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November 2023 by K.B.
If we could give more than 5 stars, we would.We have never worked with anyone better than Jason. He is absolutely the best of the best. He's personable and cordial, professional, and not sales-y at all. Every time we have chatted with him, it's been positive and honest. My husband got his 2nd car with him and...honestly, I'll convert from my Honda once my lease is up.Shouting out Isaiah too! It's a good feeling when you walk in and Isaiah knows you by name like we've know each other for a long while. And the smile! Absolute pleasure to see him every single time!!!!Jason & Isaiah -- if y'all (and the crew) ever want to jump from a perfectly functioning airplane, we're here for it :)
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November 2023 by Yuriy Mako
I recently leased a car from Cascade Mazda, and my experience was exceptional. The staff was knowledgeable, friendly, and went above and beyond to ensure I found the perfect vehicle. The leasing process was smooth and transparent. I appreciate the professionalism and genuine care shown by Jason at Cascade Mazda. Highly recommend for a positive buying or leasing experience!
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November 2023 by Michael Finkell
Great place to buy a car! Love our new CX-90. We worked with Brendan throughout the sales process. I did a lot of research on other similar vehicles and he was very helpful but patient with the process. Richard in finance was great too! Initially we were told our specific trim level did not qualify us for a special financing offer, still got a pretty good rate, but not what Mazda advertised on their website. A couple of days after signing Richard called and said turns out we did qualify! Was not expecting that follow up. Thanks guys!
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November 2023 by chetan nandre
I had a fantastic experience at Cascade and their staff is friendly. I worked with Jason, he was friendly, helpful, and made me feel comfortable during the experience. I highly recommend them for a hassle-free and enjoyable car-buying experience, especially Jason!
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October 2023 by Thomas Conti
I worked with Jason to view Cascade’s inventory of Mazdas. Jason was friendly, helpful, and made me feel comfortable during the experience. I would recommend Cascade and specifically Jason if you are in the market for a vehicle/Mazda.
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October 2023 by Kyle Rine
Horrible dealership! Do not do buisness here! After back and forth with sales girl alisa we had an agreement on a written quote. She then explained that her manager Jason demoor would write up the agreement and get back to me. I've called multiple times and emailed this guy and he flat out ignores and won't reply to emails or return calls. If your sales people are giving bogus quotes or simply made a mistake then at least have the balls to respond or explain yourself. Man up and handle your buisness. Don't waste your time here. Ive leased and purchased plenty of vehicles from many dealerships and this is by far the worst experience. Dont waste you time. Place is a joke! *first review ever but felt it was necessary for potential buyers*
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September 2023 by Patricia F.
Had a very bad experience at another dealer which owns multiple lots. Went to Cascade. Told them what we wanted then was out the door that day with our car. Very professional. The other dealer would not tell me what damage was on a car. We bought used. Cascade told us everything. Very happy with the Audi group!!!
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August 2023 by Don't Mess Wit Bill
I had a better than expected experience from start to finish. I also want to say that Isaiah is amazing. I brought in my Mazda CX-9 For warranty work. Not only did they do the warranty work, he went the extra mile! On the day my truck went in, I mentioned a unique concerned that relates to the repair that I had . Not only did Isaiah acknowledged the concern, but he also addressed it during the repair. The tech even caught a faulty repair done by another dealership. I was not expecting this level of service.So today I approached him with an unexpected issue that needed addressing. Not only he acknowledge it but he kept his composure doing the whole interaction. Instead of taking it personally, he was very professional and solved the problem. And I think that's what all of us as customers want, just to have the issue resolved and he did just that.So I want to thank him and the staff for their patience and working with me as a customer. I wish I could give him 8 stars, maybe even 10 because he certainly deserve it. but instead I give him the Max. So keep up the good work Isaiah! And thanks again for everything!
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July 2023 by Marc R.
Bruce was the most rude service advisor I ever have dealt with. The issue they fixed wasn't fixed. They refused to consider the issue was not resolved or the part was defective. They also told me that they aligned my car but the steering wheel was canted worse than before. I was told this was the best they could do. I had since brought my car to Bedford Audi and guess what. Steering wheel is perfect. I wrote the dealership to discuss but haven't heard from them yet. Terrible and bad experience. I do not recommend
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June 2023 by Oscar Gryn
Brendan was very helpful with helping me find the car right for me. Quick to respond and answered all my questions very well. Very happy with my car and the service here!
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June 2023 by Eric M
I strongly recommend this dealership service when looking for Mazda dealer service. I've had experience on my Miata at both Akron area dealers and the difference is astonishing. I was especially impressed with Isaiah - the Service Advisor.
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June 2023 by Rick Sykora
As my son and fiancé bought our 2019 Mazda CX-9, Jason helped me contemplate my replacement. Found that the new CX-5 was a hard to beat value and bought one. Am so pleased, may buy another!