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November 2023 by Marilynn Novak
I purchased my first Subaru, and I couldn't be happier. Matt Harteis was my salesman, and he was FANTASTIC! I'm new to the brand, so he took his time explaining the different vehicles and their features. I never felt an ounce of pressure, he was simply there to educate and assist me in my experience. I got a great deal on my new Forester. I highly recommend Cascade Subaru, and Matt in particular!
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November 2023 by Dennis Sabol
I chose Cascade Subaru because I have worked with them in the past and they are also a family run dealership. We decided to buy a new, 2024, Subaru Outback Touring XT and walking in the showroom we were greeted by Matt Harteis, Sales Professional. Matt worked with us through the whole purchasing process. He spent time with me explaining the multitude of options on our Touring XT. Cascade did not have the color we wanted but within two days Matt had located exactly what we were looking for and within a couple days we were driving it home.I would recommend Cascade as well as Matt Harteis if you are in search of a Subaru... they also have Audi and Mazda!
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September 2023 by Abby Hopkins
Matt Harteis is the BEST Subaru salesman there is, hands down. I had tried to purchase a vehicle with Matt last year and sadly my vehicle was totaled before the new car arrived. Matt was the most understanding and caring person despite the situation and me looking elsewhere for a vehicle due to no longer having a daily driver. He even kept checking in after the accident to make sure I was ok and in good health. I ultimately purchased a vehicle I didn't care for and six months later sold to CarMax. I called Matt the moment after the vehicle was sold and he was just as excited as I was to place yet another order through Subaru!! Three months later I picked up my Crosstrek and could not be happier!! Highly recommend Matt for your next vehicle purchase. He is very down-to-earth and you can tell he lives and breathes the brand name. I've bought from a total of 4 different Subaru dealers and I will only recommend Matt Harteis from here on out!!
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September 2023 by Patricia F.
Had a very bad experience at another dealer which owns multiple lots. Went to Cascade. Told them what we wanted then was out the door that day with our car. Very professional. The other dealer would not tell me what damage was on a car. We bought used. Cascade told us everything. Very happy with the Audi group!!!
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August 2023 by Lauren M
Sales department is great but the service department is lacking greatly. Love Subaru but I’ve been to two different service departments in this area (including this one) and they’re not great with communication, try to up sell you, and will hold your car for 2 days for a simple alignment. Wish it was better service…
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August 2023 by DAVID M Kelley
I must say what a great experience leasing my 2024 Subaru Crosstrek from salesman Matt Harteis ! Extremely knowledgeable and such a great experience! I really felt like he heard me understanding what my needs were !So thank you Matt and Thank you Cascade for having a great salesperson on staff!No pressure with sales or financing!Definitely a return customer5 Star plus experience
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August 2023 by Kathy Ward
Our salesman, Ben Peak greeted us with a friendly and welcoming style as soon as we arrived on the lot. He listened to our thoughts on a new vehicle and after our test drive, we felt very comfortable with him and the purchasing process. Without pressure, he worked with us to locate the vehicle that fit our needs, ordered it, and kept us up to date on it's delivery (early). We love our Forrester and are thankful to Ben for making the process so seamless. It was a great car buying experience.
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August 2023 by Mandy Flick
I had the pleasure of working Abe, he was amazing, friendly and easy to work with. I feel like he heard me and didn't push when I stepped back to think. He lined up a ride for me to the dealership so I could come pick up my new car. The gentleman that picked me up was friendly and easy to talk to, he made me feel comfortable and safe. Both my husband and I will be back to buy our next car!!! Thank you for being awesome!!
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July 2023 by Tanner Immel
Josh was very helpful with my most recent car purchase! I highly recommend Josh as a salesman. He did not pressure me into buying something and he provided great customer service while being fast, efficient, and helpful. Thank you Josh for your great service. If you are shopping at Cascade Subaru get Josh as your salesman. 5 out of 5.
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July 2023 by Camryn Miller
I had the most wonderful experience leasing my first car with the help of Brendan Daniels. He was everything you want your salesmen to be. Patient, helpful, quick to reply, kind, and knowledgeable. He didn’t put any pressure on me and made me feel super comfortable and understood. Everything was quick, easy, and fun with his help!
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July 2023 by Darren Kennedy
Can’t say enough good things about this dealership. I have owned Subarus for 30 years and as a family of four with 2 teenagers, we currently own 4. The last two were just purchased from Brendan at cascade. Brendan made everything enjoyable and easy throughout the entire experience. All around great guy. This may be a weird way to review a dealership but something he said as we were leaving summed up the entire experience for us. The last car is leased and I said “well, I guess we will see you in 3 years for a new one - if you are still here.” He said (paraphrasing) “I don’t see why I wouldn’t (be here), it’s a great place to work and I really enjoy people (customers).” That sentiment of “people first, cars second” was really felt throughout the buying process; from the person answering the phone, to Brendan, and Richard in finance, we felt like we mattered as much, if not more than the sale. Don’t get me wrong, they still want to sell you a car or two, but the process along the way was second to none. We will be skipping the local dealers and making the 2 hour drive to Cascade when we are ready for our next Subaru.
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July 2023 by Alyce Altwies
Matt Harties is a truly wonderful employee at your dealership!! We have worked with him several times now and feel his has given more attention than actually necessary. He has completed all paperwork perfectly and has spent a great deal of time acquainting us with our brand new 2023 Forester. We will recommend him as a car salesman to all our friends!!!
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July 2023 by Marc R.
Bruce was the most rude service advisor I ever have dealt with. The issue they fixed wasn't fixed. They refused to consider the issue was not resolved or the part was defective. They also told me that they aligned my car but the steering wheel was canted worse than before. I was told this was the best they could do. I had since brought my car to Bedford Audi and guess what. Steering wheel is perfect. I wrote the dealership to discuss but haven't heard from them yet. Terrible and bad experience. I do not recommend
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July 2023 by Lenore Campbell
Did a great job fixing my Subaru Impreza. It was under warranty and the brakes needed done and a vent on the dash kept popping out. Very pleased. They have a nice area to sit while the car is being repaired.
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June 2023 by Hui Zhang (Eric)
I would recommend Cascade for purchasing your next car. I just purchased a Subaru Forester here today. It was ordered about 2 months ago and finally came in. Matt H. helped me navigated through this buying process, and kept me updated along the way. He is very nice and patiently explained the car functionalities. Most importantly, the price they offered was pretty fair, after comparing several dealers.