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July 2023 by maria butcher
Always a great experience, love the updated ATM.
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August 2022 by Greg Vakos
Always a pleasure to go into this branch in Cuyahoga Falls staff there is fantastic services always excellent never a long wait.
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April 2022 by Charles Chase
I am above-knee amputee in wheelchair w/ bone marrow cancer; trying to stay independent. They were Awesome in helping with the heavy doors; trying to hold door while using other arm to wheel chair through with a painful cancer; A Great Big Shout-Out of Thanx to the Guardian Angels at Howe Ave. Citizens bank
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March 2022 by CJ Crose
The ATM never works, it won't let me pull my own money from my account. Any time I need to pull out more than $100 which is rarely I'll get a "transaction can't be performed at this time" error. What's the point of giving my business to a bank that won't let me spend my money? Closing my account this week and have been 100x happier with Huntington
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February 2022 by Cynthia Crose
The ATM never works, it won't let me pull my own money from my account. Any time I need to pull out more than $100 which is rarely I'll get a "transaction can't be performed at this time" error. What's the point of giving my business to a bank that won't let me spend my money? Closing my account this week and have been 100x happier with Huntington
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February 2022 by Will Wise
Highly recommend this bank to anyone!!! Beverly was a sweetheart and very professional to me and made my visit a great time !!!
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January 2022 by Steve Downey
Closes at 4 on a Thursday before the holiday weekend.
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March 2021 by Jeff Sondej
Do not do ANY banking with Citizens Bank. If you need to get in-touch with someone from fraud, or someone that actually KNOWS anything... GOOD LUCK. Worst Customer Service Ever!!!! Worthless 1-800 number
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December 2020 by Judi Skidmore
Fast friendly service. Clean lobby.
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December 2020 by Samo (Alward)
#1Less than 1 star if it's availableYou can ask me why !!! They freeze my account and hit down my credit score and the manager doesn't know way !!!She gives no thing!!!The worst experience with this bank2#My friend send me money by " Zelle "Zelle give me notification that I recieve the moneybut it doesn't show up in my account for more than 6 hours!!!
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November 2020 by J Skidmore
Fast friendly service. Clean lobby.
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February 2020 by samo daddy
Less than 1 star if it's available You can ask me why !!! They freeze my account and hit down my credit score and the manager doesn't know way !!!She gives no thing!!!
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January 2019 by Arielle Swingle
It was the worst experience of my life being told to basically shut up when I was only trying to explain to them about what was going on with my husbands account I would never do business with them ! I will always stay with Huntington the lady made us feel like we were complete idiots !
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January 2019 by jimmy mick
Sucked. Service was terrible and the lady at the window told me to basically shut up and stop talking when I was very nicely telling her my account had extra money in the account that I had no idea where it came..zero stars if could
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July 2016 by Skye Jarvis
I have been using this bank since i was 18. They are alway very helpful and take time out to explain anything i have questions about. I recently opened a savings account there and theu helped me get everything set up including automatic transfers. This bank has amazong customer service and are really helpful for new comers and answering questions.