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February 2024 by Clark Etzler
We were getting a car repaired and went over to Enterprise to get a vehicle to rent for the next couple weeks. Nate the manager was extremely efficient with getting us in the correct car and made it quick and easy. Any time in the future we need a rental this will by far be my first choice!
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January 2024 by Alexi King
NICO shoutout to him any issues I had any problems I had he cleared up and even explaining the in’s and out in a professional humble way with the whole setup from day 1 to the final day. THANK YOU NICO
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December 2023 by Keith Coughenour
Great company?
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September 2023 by profile name
My car ended up catching fire at 3am after breaking down, I visited the Hudson Enterprise first thing in the morning and they were unable to help. I visited this location afterwards and Nate ended up helping me get into a vehicle and setup within 10 minutes. A couple days later I wanted to switch the car out and he got me into a different car the same day. I highly recommend this location instead of Hudson as they are much more attentive.
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September 2023 by Tori Potemski
Nate was wonderful! He was so helpful and kind. Very happy with my rental experience thus far working with Nate!
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May 2023 by Phillip W.
Gino and his crew are great. Always on time for pick-ups and always friendly and easy to work with. I rent all the time for work and this location is great.
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April 2023 by SG ENTERTAINMENT
I reserved Nissan Maxima on Wednesday and today I went to pick it. Worker there said they don’t have the car I reserved online. They gave me Toyota Camry. I drove to home. On the way I smell something weird inside the car. I never new how the marijuana smell. It was very strong. Till the time I reached home I was almost vomiting. I asked my wife what was the smell and she confirmed it was marijuana. I am still sick of it. I picked the car at 4:30 pm and I could not return it today as it got closed at 5 pm. I will return it tomorrow. I am still light heading and nauseous. I usually rent car from this location but this never happened before. I am really disappointed ??
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March 2023 by James Tomko
Always have helped when needing a rental when my car was in the shop. Easy application to rent a vehicle.
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March 2023 by Horia Haghiac
There was an issue finding a Full Size car for me and I ended up with a Nissan rogue SUV which was fine. Some billing issue was spotted at my return but both gentlemen took their time to help address it and made it right.Outstanding service once again.
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December 2022 by Samantha Goodenow
Everyone was so helpful in a time of need. They explained everything, answered all my questions, and gave a great deal. Very greatful for their help!
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November 2022 by Tiffany Anne
When I needed a rental car, my insurance covered getting one through this location. It was a good reliable car and I had a positive experience with this company. They had an employee pick me up and drive me, who was very nice and professional. He took me to get my rental car when my car needed fixed. The car was very clean & nice. They returned my deposit afterward like they said they would.Today that same employee came outside and helped push my car off the side of the road with 2 other people from other businesses. My alternator went out and my car was broken down on the side of the road. Thank you so much for your help!
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October 2022 by Reese
This place was pure chaos when I got there. They were nice enough but they lost the keys to a car they were trying to rent they had more reservations than cars to rent because they had so many walk-ins that morning. They will give you a ride to a sister company to get a car if you have a reservation and they ran out of cars. It just seems like they need a little more organization or don’t accept walk-ins if you’ve promised the cars through reservations already. Plus I waited an hour to get my car. That’s kind of crazy.
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August 2022 by State Farm Matt Coyne
The team at Enterprise Rent a Car in Cuyahoga Falls we're short staffed but still managed to provide fast and friendly service. Made my claim experience go smoothly. Thanks soMuch!
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March 2022 by Jay C
Worked with A.J. on a rental and couldn't be happier. He worked with me and got me in a very nice SUV. Price is a bit steep but service was excellent and very helpful.
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January 2022 by Ms Paige
I had a great rental experience today with Nicole. She went above and beyond to make my rental process as easy as possible. She was informative, patient and let me do a through look over the car and took detailed notes on her end as well. Ive rented from enterprise off and on for years and I this is the best experience I've had. She did her job very well and is a great example of someone who knows how to provide exceptional customer service.
