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February 2024 by Angela Toncar
Fantastic team! Pleasant people to deal with. I purchased 4 new tires. Quick, accurate service. Didn’t try to sell me what was unnecessary. Great job. Will use again when needed.
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January 2024 by Marshall M.
couldn't have done better! What I thought was a failed brake master cylinder they determined was rusted&frozen front calipers . Alex and his pro mechanic replaced both front rotors, calipers and pad sets in one morning at VERY reasonable prices for all parts and labor! 5 Stars - DEFINITELY RECOMMEND!!!
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January 2024 by Harley T
I really enjoyed that. No one tried to upsell me to buy tires that I did not need or did not want. I really appreciate all the help that the manager and his staff gave me.
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January 2024 by Mary Goldsby
Bob was a big help to me from beginning to end he made sure that I got a very good tire and then when I picked up my car his staff was exceptionally well to me as well as Bob under his tutelage they remained very professional and helpful.
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January 2024 by Davonte Murphy
Amazing service we appreciate everyone one of you.
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January 2024 by Walid Abuhashim
Provided fantastic service when I called regarding service, had all my questions answered. And booked me an appointment same day. The front desk staff are helpful.
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January 2024 by P&M Peterson
The staff at the Goodyear store, from when we call in to get help, or just dropping by, to completing the job, always take great care of us! We value them! Alex was a big help in November as well as the technician, I believe Michael. Thank you for your great service always, especially during these cold times
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January 2024 by Ghassan Alzanbgi
I visited this store this morning for a service, and overall, I had a positive experience. The customer service was excellent; everyone, especially Barbara and Bob, was so helpful and knowledgeable. I appreciate their assistance and expertise.
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November 2023 by Sara Baker
Recently purchased 4 new tires and had them installed here at a good deal. When leaving the store, my tire pressure sensor light was on and the technician advised it would turn off. My one tire was not registering. The issue persisted and I brought it back today mentioning it was fine before bringing my vehicle to this storeThey wanted to charge me to fix it, before even taking a look, so I will not be back. Possibly related to a change in management/staff.
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November 2023 by Sarah Finocchio
Fantastic company! Had an issue with a tire, they repaired it incredibly fast and free of charge. It would have taken multiple days and cost hundreds at the dealership.
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October 2023 by Lindsey Leonard
Great shop! And scrupulously honest. Props to Jamie! My maintenance light came on, and I was able to get my car checked out that day. Turns out the light was simply malfunctioning, which they reset FOR FREE. Saved me $130.00 dollars. I'm so impressed.
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September 2023 by Bruce Neal
Outstanding customer service!! They stayed after closing time on a Friday to repair my tire and get me out of a tight spot going into the weekend. These guys were great. Highly recommended by me for sure.
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September 2023 by Tyler Clark
Took my truck here and went down the road to a store to shop. Was at the store shopping for 45 minutes and then got a call from the person at the front desk saying that they could not change the tires in my truck because there are wheel spacers. They are wheel spacers and don’t even come off with the tire. Techs are incredibly incompetent and obviously have no idea what they are doing if they cannot deal with wheel spacers. It was 5 o’clock appointment and apparently they just wanted to go home and not work on a customers car. So if you do come here make sure you allow them to keep your car because it will take them 45 minutes to realize there are wheel spacers and they don’t know how to work with them even though they are one of the most common accessories put on trucks. Do NOT come to this place.
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September 2023 by Paul Moskowitz
I very seldom take the time to write reviews especially when it come to auto service, but I must admit, the recent visit to Goodyear Auto Service in Cuyahoga Falls was a very positive experience. Bob, the manager was super friendly and helped discuss my tire options. He answered all of my questions and provided a ride to my home while the car was being serviced for the day. I would highly recommend this Goodyear location. Thanks Bob and team!
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August 2023 by Sofie Matheny
Barb is excellent!! When dropping her car off, my mom had a moment to connect with her on the difficulties of elder parents recently passing away. When my mom came to pick her car back up from her oil change, Barb said the service was on the house! Such a generous gesture!
