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June 2022 by Jennifer R
I bought a new hot water heater at Home Depot and used their services to have it installed. The whole process from beginning to end was easy peasy. They took care of setting everything up, the person who installed was prompt, professional and did an excellent job on the installation. I will use their services in the future on any future purchases that require professional installation.Services: Plumbing fixture installation
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May 2022 by David A.
VERY FRUSTRATED WITH HOME DEPOT!!! Ordered a vanity top and when we received it at the store and took it home and it had a huge crack in it, so I returned it to the store and they were suppose to send another one but guess what??? It never came! Meanwhile my bathroom isn't finished because I'm waiting on a vanity top that I paid for and no one has any idea on what's going on with it. Give me all my money back. My contractor told me to Never order anything from Home Depot, always Order from Menards. You best believe I will from now on.... Called the spot where the vanity top is coming from and spoke with no one, communicated with the online chat that is telling me someone will get back to me in 24 hours and no one ever got back to me.... Never again! Corporate here I come!!!
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January 2022 by Paul P.
Julie in appliances is the VERY best and caring sales associate. After my 23 trips to Home Depot, videos, pictures, deliveries and disappointments she did it! Her hugs were my rewards! Nothing gets her down when she knows what is right fighting 100% to win for her customers. I spoke with her manager Vito and he said they couldn't do without her. After beimg around her I can see why.
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January 2022 by Lisa A.
I ordered a refrigerator online. It was the worst experience I have ever had from beginning to end. the first time I ordered was cancelled on line the same day I ordered it without my knowledge. Then I reordered the same refrigerator and the price for the same refrigerator was considerably higher. I spent several days getting this problem solved. Finally I was told the refrigerator would be sent on the twentieth of January. I had all of the content's of my old refrigerator ready to go into the new refrigerator. After waiting until noon I called and they said the ordered was cancelled again. Now I have to wait until the 27th for my refrigerator to be delivered. I will never order on line again from Home Depot.
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January 2022 by Chris Burns
,nice stuff member an very helpful to everyone
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August 2021 by Kat K.
Customer service is repeatedly so bad that you're better off heading to a different location. I don't often need assistance, but the associates are either actively avoiding you or if they HAVE to talk to you, treat with actual disdain. If you want to be actively hated by 22 year olds that don't know what they're doing, this is the place to go.
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June 2021 by Mike A.
They were to deliver between 12 and three. I took the afternoon off without pay. We had to call them to find out the status. I'm still sitting here waiting. And it is now 7 20 pm. They have still not shown up
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May 2021 by David Pruchenski
Manager Lester was fabulous. He assisted us getting an electric start self propelled lawn mower for my mom who is pushing 79 - he was a big help and his team was great! I highly recommend this store and the team!
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April 2021 by Judy D.
I love shopping at Home Depot but their delivery sucks big time. I had a toilet delivered left on the front porch that was fine, but the box was a mess the corner was crushed and the toilet was broken, shattered into pieces. So we had to lug the toilet back to the store and get a new one.(Employees were very helpful) The reason you have things delivered is for convenience. This was very inconvenient! Then we had a bathtub, shower door and tub surround delivered. We were told it would be delivered to the first DRY AREA! we have a big front porch, where did they leave it IN THE DRIVEWAY!! and it was starting to sprinkle, when my husband asked if they could put it on the porch they just smiled and waved!! how dry was that!!? I don't think I will ever order something to be delivered again!! It was a very stressful and the dates kept changing. HOME DEPOT FIX YOUR DELIVERY SERVICE!!
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April 2021 by Karen Whetsel
Dr charged for cleaning teeth. 275.00 removed baby teeth and pulled tooth needed that was displaced for free. Paid for cleaning only. Pet smart wanted 1200.00 just to pull tooth. I love pet guard!
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February 2021 by Sandy Donahue
Got new appliances from there (Frank was great), new blinds and shades (thank u Consie). My only drawback was that Rebate is doing my bathroom and already put the amount on the credit card b4 work done..not cool.
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November 2020 by Megan Pooler
Better customer service and communication. Complete installation in timely fashion meeting customer needs.
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September 2020 by Cindy Box-Renner
I will NEVER shop at this store again and will put this store on BLAST!!!!! Someone ACCIDENTALLY forgets to pay for something and offers to pay without hesitation and because she wasn't 16 the manager decided to press charges....SAY WHAT?? YES you heard me correctly!!! The officer also heard it. at one point and did NOTHING...again...SAY WHAT??
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June 2020 by Ron Cooper
Good service and patient and very helpful
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November 2019 by Leslie Davis
Big shout out to Jim who helped us in plumbing! He knew exactly everything we needed and was super cool and willing to explain. He could tell we are amateurs and knew nothing and he just kept pointing us in every right direction. He deserves a raise and a day off!
