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November 2023 by Anita M
Total faith in this company. I had my car to another shop three times with no result. A friend recommended Jim and sons... They replaced the axles and now my car feels brand new. I have 136,000 miles & confident I can double that!!! Thank you Jim&Sons Special thanks to Tiff & Stef for keeping me informed.
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October 2023 by Will Myers
Honest, on time (they actually finished ahead of schedule), and quality work. Look no further, Jim & Sons is the right place to go.
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October 2023 by Frank D.
Customer service was outstanding, prompt and accurate. Turn around time once the vehicle once dropped off was quicker than expected.
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September 2023 by Lisa G.
Excellence service start to finish! They were honest and kept us informed about the work that was being done. Highly recommend Jim and Sons!!!
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July 2023 by Greg DeMoss
Just had my truck at their shop. No scheduled appt since it was a blown line, even after telling them no hurry keep it as long as you need. It was finished the next day. These guys are the monst trustworthy shop around and the only place I go for transmission work.
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June 2023 by Chris
Very satisfied. Got a built trans with 100,000 3 year nationwide warranty. Communication was pretty good.
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May 2023 by Ryan Chong
The auto shop I use noticed a rear differential leak and referred me to J&S as they did not do transmission work. It took about a week to get an appointment but the service advisor was friendly and scheduling was easy. I had indicated over the phone and on the drop off envelope about proceeding with 2 of the 3 recommended services, but they had performed all 3 when I picked up my car and was charged as such. After speaking with Max, he very kindly removed the charges for the item. I really appreciate that he trusted me and commend the customer-orientation these folks have!Service: Transmission
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May 2023 by austin
Update 5/10/23: I took the car back and it was a loose vacuum hose or something like that. Everything has been running fine since then (but I will keep checking as time goes on) as far as I can tell; still really scary to have my check engine light on before I even left the lot ?, but at least now I am mostly satisfied.Update 5/8/23 just picked my car up (different one from below) after getting a transmission rebuild done and the check engine light keeps coming on and strange noises are coming from the car that werent before i dropped it off. Im not sure what, but something isn’t quite right with the car since ive picked it up; hopefully i can get things sorted out. On top of that its also still acting weird when shifting from park to drive (which was the main symptom i outlined when servicing it) again something isnt quite right and my car is almost behaving worse than it was before i serviced the transmission here.Jim and sons has been fantastic to me after i had a horrible experience with a chevy dealership. I will be using them to get a new transmission in my one car and they just did some preventative work and a general inspection on a used car i recently bought. Fair pricing and super professional, also confident enough in their work to issue warranties; the same cant be said for others. To this point ive been pleased and will be a loyal customer (who hopefully doesnt come very often assuming they keep up the good work ?).Service: Transmission
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April 2023 by Ken Mackey
This shop is experienced/knowledgeable/straight shooting shop among average/inexperienced/money driven shops. Jim & Sons Transmission has worked on two separate vehicles I’ve owned, and both times took care of my vehicles (Chevy truck & Ford SUV) while keeping me abreast to the issues, coordinating/communicating with insurance, educating me along the way, and not setting up high expectations but always over delivering. Really guys, if you need any work on your transmission this is where you need to go. Thanks again Jim & Sons, you all are top shelf.
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March 2023 by Cole Caster
Thank you to Jim & Sons for outstanding service diagnosing and rebuilding my transmission. They were honest from the beginning and my final bill was even less than they originally quoted. On top of that they got it done fast. I recommend them to anyone needing quality transmission work at an affordable price. I couldn't be happier. Jim and Sons got done is less than 2 weeks what the largest used car dealer in Ohio couldn't get done in 6 weeks.
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March 2023 by Dan Guardo
ABOVE AND BEYOND! I have been taking my companies work trucks here for years and they have been honest, fair and do great work. My elderly mother took her car in and they were amazing. They even handled getting her a rental car. This is a business that you can trust. I wish there were more business like this. They have my business for life.Service: Transmission
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March 2023 by Porscha Evanov
We live 45mins away and drove my Escape down there to be looked at d/t Ford telling me i had a transmission issue. they ran tests and come to find out it wasn’t a transmission issue and an engine issue. they were nice enough to recommend someone close to them and even took my vehicle over to the other shop for me so i didn’t have to drive 45mins just to take my vehicle up the street. everyone there was wonderful to work with and gave my transmission a little tune up and were reasonably priced.Service: Transmission
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February 2023 by Jon Secaur Jon Secaur
Superb and professional transmission service! Nobody likes to have transmission repairs, but if you must, go to a shop you can trust. My local mechanic diagnosed the problem and recommended Jim and Sons. I was very happy with the service.
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February 2023 by DeVaughnea Montgomery
Best place! Fixed my transmission quickly and efficiently. Awesome customer service
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February 2023 by Scott A.
Time will tell if the replacement tranny will last and serve my daughter's Nissan Versa Note well ..... but these guys did a complete replacement AND on my asking/suggestion replaced the troublesome locking lug nuts with regular ones for no charge. Noo is swan dealer wanted minimum of $6000 .... Jim &!Sons out-the-door price was $4,240zThey did the whole job in less than 4 days... so car never had to miss a weekend.Will definitely bring any other car(s) with suspect trans to them.