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April 2024 by Mrs. Bowers
Haven't received product yet but customer service was fantastic ?
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April 2024 by Anita Putaturo
Brian was awesome! Got in and out of there super fast and got a great discount
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April 2024 by Chris Wheeler (Wheels)
BIG SCAM BE CAREFULThe store told me, for an extra $150.00, they will deliver and take the old bed down and set up the new bed, when they arrive, I was told that they are independent and do not due that, and Mattress Firm, should have never told me that. I ended up paying an additional $200.00 to get this done.I feel that Mattress Firm scammed me,Chris Wheeler
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April 2024 by Jane Webb
Purchased a plush mattress in Dec.2023. After 3 months (within the 120 days return period), decided it was too soft. Went back to store and explained this to the manager, who was very gracious and accommodating. Arrangements were made to pick up original mattress and replace it with a new one. Am very satisfied with all of the staff I worked with at MattressFirm. Would highly recommend them!
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March 2024 by Kathleen Styn
Quinton was very professional and informant and helped us with our decision-making very satisfied
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March 2024 by Ronald Cunningham
Had what we were looking for at a good price
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March 2024 by James Snicer
Wonderful and informative service from Quinton!!
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March 2024 by Amanda Wanner
Super personable and kind- we haven’t bought a mattress in 10 years and dreading the process. But it was easier than I could have imagined! Can’t wait to sleep better!
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March 2024 by Mike Litton
Brian was a pleasure to work with assisting our purchase
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March 2024 by Frank Holmes
Quinton was very helpful and knowledgeable. Great experience. Thank you.
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March 2024 by Colletta Bell
Was very satisfied
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March 2024 by Raisha Cunddif
This is my 2nd time goin to the cuyahoga falls location I love it!! S/o to Logan I called while on my lunch break askin how long it would take if I’m already in the system and know what I want. Logan told me 5 mins as long as I didn’t need to update my info and I didn’t!!! I told him I was going to post a review to make sure he gets credit… love love love this location!!! Thanks guys!!
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February 2024 by Kathleen Rowan
Brian was extremely helpful and patient.
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February 2024 by J. Mastro
Dan and I believe his name was Ethan were both super helpful.
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February 2024 by Adrian Stanley
Ethan was great! Very helpful!