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January 2024 by Ashley Thomas
My husband and I came here to return some break pads and rotors we no longer needed (unused, still in box, and receipt provided), and the employee who helped us (believe his name was Louie) was insanely rude. I totally understand needing to know why we were returning them, but he kept very rudely insisting we needed to keep them and then when we said for the 3rd time we didn’t need them, he punched the refund amount into the register and said “Take these parts somewhere else and let us keep our frickin’ money”. He did eventually give us the refund, but it was after a very pushy back and forth. We will definitely not be back.
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December 2023 by Jess Schindler
Got a new car and a lot of the light bulbs went out. So, I've been here a bunch of times. Louie has gone above and beyond to help me get the right parts, as well as explaining things to me. Going to an auto parts store can be anxiety inducing, so I SO appreciate the kindness and information I have gotten. I absolutely will keep coming back as I need to.
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November 2023 by Robert Silva
Received wrong part, had to go to warehouse, for faster retrieval. Not entirely, on O'Reilly. Other issues occurred, 'cuz there was too many "hands", involved.
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November 2023 by Scott
My wife was in today for wiper blades, Louie took great care of her and even installed the blades for her! Thanks!!!!
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August 2023 by Barry Young
Liking O'Reilly's more and more, and seem to even have more locations than AutoZone or Advanced. Always have the parts I've needed too.
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July 2023 by Jay Nutter
It's not that often that an individual inspires me to wanna brag about them at this level....Samantha for the second time...but this time really working hard to find a bolt for my daughter's car...we dud not find it in the many trys but she used every option at her expense, Google and matching part numbers as I watched her worked I had to stop her and thank her, a true thinker that if given the opportunity to shine with the right leadership could do great things! Orileys move this one up the ladder!!Thank you, Samantha, my daughter, and I are thankful for people like you !
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July 2023 by Jayson Hoopes
Closed early. Showed up a couple minutes till nine last night and the doors were locked, needed a quick part, the people saw me and instead of opening the door they crept to the back, slowly closed the office door and acted like they tried to hide from me even though I could plainly see them and it wasn't even nine o'clock yet. Could have easily checked me out while doing their closing work in a couple minutes while they were supposed to be open anyway. Thanks!
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July 2023 by James Bentley
They always have the parts I need, staff seems they are car guys which is nice to see. Prefer them over some of the other guys.
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May 2023 by M W
They went above and beyond today helping us find wiper blades that fit our car. Two different guys got involved and they even tried multiple blades until they got the right ones, I was so thankful. And they were SO nice and friendly while doing it!! Best best best auto parts place I’ve ever been. I’ll be going here from now on.
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May 2023 by Sarah Hrabak
I usually have a great experience here but today was different. I bought more parts than my mechanic needed so I came to return them. When I brought the parts in and told them I needed to return them one of the three men clearly wasn't happy with my decisions. He said I bought them then I must have needed them. I told him I bought intentionally bought more in case my mechanic needed them. My mechanic said I don't, so I need to return these. He was laughing and shaking his head. Not good customer service.
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May 2023 by Megan W.
extremely friendly and helpful people that took the time to find the exact right wiper blades with the right attachment. it took three tries but they were always just the nicest! really an amazing experience that could have been stressful but they saved the day. A+++ service.
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March 2023 by william
3 stars so farI had issues March 4th 2023 my first trip the part they sold me did not fit my car had to go back the second trip once I got home looks like the part they gave me might have been on a car already. The brake shims were damaged in the bracket had some rust on it. I will update my review once the situation is resolved by the manager Tony
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December 2022 by Rob Johnson
Oh oh oh O'Reilly was a great experience. James helped me out above and beyond. Professional and courteous too. You guys got my business from now on.
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November 2022 by Roger Bartley
I love going there and one of the guys that goes to our church works there so if you're in need of a part and you're in that area I highly recommend going there
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November 2022 by Jackie Smerk
Antonio was great. I was having a bad day. He put the new battery in for me. Thank you!