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February 2024 by Rekha Rai
Worst customer Service ever. I called for my dad card because we didn’t get them in mail but she was super rude. I ask her for name but she hang up on me. Looking at all this comments about that Hispanic and Indian looking woman, I know she is the who talk to me rudely when I went there with my mom. Someone need to fire her. It’s sad to see still all the Nepali communities who are dealing with this issue have this bank. I recommend people to go different bank.
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October 2023 by sakti subba
One ladies look like Spanish or Asian she talk to rude with costumer she don’t know how to deal with costumer very bad experience I suggest people to don’t go on that us banks branch
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September 2023 by SiSi
I don't even know where to begin, this is THE WORST US Bank branch I have ever been to in the 10 plus years I have been banking with them. If I could give them a zero star rating I would. The entire staff is extremely rude and will turn you away over the slightest things. No body here seems to care about helping customers, at least not without an attitude. The entire staff needs to be replaced and I will be submitting a formal complaint with US Bank about this branch. Whoever the owner is please don't bother responding to this review because I DON'T CARE. I wish the ABSOLUTE WORST on everyone that works here.
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May 2023 by Nishal Subba
I went to this branch many times but there is a one woman staff she look like Hispanic or something she is very rude to customers and I don’t want to go this bank anymore because of her bad attitude, rudeness and bad management I would be happy if she is fired from her place
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March 2023 by Crash Gamer
I don’t know how the rating here has 1 stars for the same person yet still works there as a manager. You respond like you care about the customer that goes there, yet the Tiffney still has the same attitude and behavior over the years. You guys are doing absolutely nothing to change this. Never going to the place again.
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August 2022 by Rose Tyler
Changing banks because of policy’s that aren’t always the same. Also the lady who works here is rude beyond comprehension. Terrible bank location and terrible customer service.
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November 2021 by His plan in Your life
One of the lady may be manager i don’t know, she is very rude.i don’t like to visit this branch because of her behavior
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July 2020 by Amit Baniya
My cousin and I went to do the auto refinance, but the lady who looks like an Indian (I think she is a manager) was very rude. Very less appreciation toward customers. She could have done better. I don’t know if she was having a bad day, but she definitely need to work on how she behave. This is 3-4 times I’ve encountered her this behavior. Very surprising at the beginning but not at all after 2-3 times. Other workers are pretty good!
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June 2020 by Seti Gurung
Manager of this us bank is very rude to every people.i request all not to open us bank specially located in this location or not to go there.
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May 2020 by N Z
If I could give 0 stars I would. Terrible customer service skills!! I would recommend anyone to try another bank or at least another US Bank location.
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April 2020 by Mr mignano
The manager that works there is very disrespectful and rude spectrum over free my account 3 times and the manager treated me like a crook she's always miserable she needs to be a maid somewhere where's she works alone she should not hold the title of manager
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July 2019 by Rabmad Iar
firstfall great thank for us bank and for the all staff are very helpfull as like a friend
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March 2018 by Toya Mishra
A teller(Calls customer honey) can't remember her name but she declined to deposit my check. I had to go to Hudson Branch to make a deposit. Also who the hell charges their new customers $27 for checks?Terrible service. I'm thinking of closing my account. I had a lot better relationship with wells fargo.
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February 2018 by cj anderson
My significant other and I worked with Tiffany last weekend. She was quite pleasant, knowledgeable and helpful. This was my first experience using a bank branch inside another retail store -- I was very pleasantly surprised at how professional and efficient it was.
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January 2018 by Set Nepal
Very nice staff
