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February 2024 by Adam Jackson
I tried to ship an international package on a Saturday morning when they were open. However, I was told to go elsewhere. I understand if they’re understaffed, but that’s not my problem. If you’re open, I should be able to ship a package.
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February 2024 by Candise Jenell
Very kind and friendly staff at this location.
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January 2024 by Jeanean (JS)
STEALING MONEY! I am still in disbelief following my experience at this location yesterday. My 21 year old daughter called me frantic because she had given the clerk $3200 to purchase money orders. Despite the clerk counting the money back to her and verifying the amount, she was shorted $1000 worth of money orders! When my daughter asked where the other $1000 was, the clerk told her she didn't give her $3200. They wanted her to wait until tomorrow when they balanced their drawer and would give her a call. I had to leave work, go to the location and speak with Charles the manager who was kind enough to count the drawer as my daughter needed the money order to pay her rent.Guess what? Her drawer was over by $1000. Her only response was that she didn't know what happened. I am making this story short but she also told her manager that she had given my daughter cash back when she had not! She also didn't have my kid complete the required paperwork and all this could have been avoided. I have no doubt that this lady attempted to take advantage of my young, black, and vulnerable daughter because she thought that she would get away with it. What she didn't know is that she has a very strong willed and highly educated mother who is on speed dial anytime someone attempts to take advantage of her. This lady needs to be held accountable for her actions. She simply can't be trusted with vulnerable populations. I commend Charles for his professionalism and leadership. Im not sure that he believed us at first, but he looked into it.I appreciate him listening to me, taking the time to gather information, and most importantly his honesty. As for the two ladies at the counter, they need training on professionalism and respect. People can hear you talking about them, its rude. And just because they are young or don't look like you, doesn't make it okay. I should also add, after we got our money back and went to purchase the money order again, the other clerk miscounted the cash, get these guys a money counter! That or competent employees.
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December 2023 by Lyle D. Yates
The employees behind the counter are always polite and efficient. The Kiosk is extremely convenient. Sometimes there's a line, but that's to be expected.
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December 2023 by Toni Gray
The gentleman that works here is so kind and helpful. Such a great employee. He made everything so simple. Best location in the area to ship through.
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July 2023 by Austin Marynowski
2 weeks, 10 calls, 2 emails, no human being is ever available to assist or return a call.
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May 2023 by Nuha Shakak
Best customer service you can ever have. All the staff I met were awesome. However, Lisa is one of a kind.
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March 2023 by Katie
I always have wonderful service here!! As a small business owner who regularly ships packages, I have never had a bad experience. Everyone is so so kind and bright to talk to, a wonderful part of my week!
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February 2023 by Kemp Eric
Moe and all the guys are best ever and Thank you so very much for reaching out to me About my mother passing away that truly means the world to me you guys I love you all thank for everything and going above and beyond for your customersLove you guysEric kemp
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December 2022 by yvonne Scurei
Every time I go into this location the 2 ladies and 1 gentlemen behind the counter are so cheery and nice ! I had too wait in a long line cause of Christmas it was after work so of course I was grumpy but listening too these pleasant sincere wonderful treat people the way they do made me smile . Great job guys ! I know your soooo busy . MERRY CHRISTMAS !
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June 2021 by Kim Tanner
I havent received mail sinse feb 19My landlord blames post office post office blames landlord.I have asked them to start delivering again. They say customer requested mail be held. I didn't post office says mail boxes were tampered with so they wont deliver. They say they dont lock. They are locked front and back .I have to drive 3 miles to get my mail. They tell me i dont have any even though i signed up for informed mail.. Then they have sent a package ive been waiting for for 6 weeks to a post office in a diffrent city and im supposed to know its there they left no delivery attempt slip. .i picked a pile of mail today. Think finally getting my mail 5 items mine the rest belonged to several of my neighbors. Thats why i give 1 star. I do feel for the workers though.Under staffed
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June 2021 by Jacob Novak
BY FAR the friendliest staff at any post office in the area, I go to all of them in northern summit county on a weekly basis. Some people have no patience and it is also the USPS..
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January 2021 by Kelly York
I have not received packages that were supposed to be delivered already and today I received a Christmas card that was torn opened before it was delivered.
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October 2020 by Morgen Z.
I usually have a good experience here. The older black gentleman is great. But today I had a larger white lady that took my package and literally threw it over the little wall into the bin. Hopefully what was in it did not break, because it was somewhat fragile. She said" whoa, this is heavy" then threw it in. I felt it was disrespectful as well. Hopefully not all packages get treated this way. Better get the insurance option when sending something that could break.
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October 2020 by Jannell Crosley
Quick service!
