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February 2024 by Charish Murray
There’s this thin blonde woman who forces herself to talk like a baby in the pharmacy she is the most annoying thing possible, she doesn’t try to make the customer understand or be satisfied everytime I go up there rather it be inside, thru the drive thru or on the phone she is THE RUDEST thing imaginable. It’s almost like she makes up her own rules and watches your reaction when she tells you, very ODD individual.
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January 2024 by Richard Moore
The pharmacy has some of the grumpiest people working here. Rude when transferring a prescription out due to their inability to answer the phone for help. Practically hanging up on us after finally getting through to someone for assistance. The Stow location left us on hold for 1.5hrs and then conveniently the pharmacy was "unavailable" excellent customer service. They want top dollar for meds and medical services while giving minimum customer service help.
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November 2023 by Sunshine Rainbow
This place is a joke they give prescriptions to wrong person u fill prescriptions never on time and had surgery dr sent over med and pharmacy closed because short staff so freaking sick of this place transferring all of our prescriptions to another pharmacy never have this trouble at giant eagle now I am to suffer in pain until I can get prescription sent elsewhere or to get this one picked up reporting this to state pharmacy board have seen older people in there not able to get their med either absolutely unacceptable
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July 2023 by Bruce R.
Always great! Great Team! Store is always clean and well stocked ! Hours open till midnight!
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July 2023 by John Henry
Employees are very friendly and helpful. It was expensive, but I would recommend over Cvs.
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April 2023 by Ken Uthe
Walgreens drug store is where I go to get all of my prescriptions filled, get any OTC drugs that I may need, first aid products, vitamins, hygiene items, basically this is where I go for everything you would expect a drug store to carry. I normally always use the Walgreens Store in Barberton but this time I was out of my area for the weekend and needed some Dr. Scholl’s shoe inserts, Walgreens always has well stocked shelves with a very large selection and large variety of merchandise, I was really impressed with this Walgreens store, obviously they have good management and the staff that I spoke with were helpful, friendly and professional. So, if your in Cuyahoga Falls and need to find a drug store I highly recommend this Walgreens location over any of the other drug stores in the area, they’ll probably have what your looking for and their prices are definitely competitive and comparable to other local drug stores, and in a lot of cases their cheaper. If your not already a regular customer of Walgreens, this store will definitely make you one.
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February 2023 by james h
Great place for Prescriptions. Always clean and organized. Just need longer pharmacy hours like they had before, especially since the one on Howe Ave closed a few years ago.
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January 2023 by Samantha Homeyer
Wonderful pharmacy staff. Were very patient and helpful as I had a sobbing mental breakdown in their drivthru. Helped calm me down and found a solution to my problem. Thankyou, your actions made sure my daughter got her medicine tonight
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November 2022 by Howard L.
First time coming here needed a place to grab some medicine and some quick bites. Overall it was a decent visit. Easy to find stuff, plenty of great seasonal gifts and other practical items you'd expect at a Walgreens
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November 2022 by Danielle Corrin
Can't speak to anything in regards to the Pharmacy but the store itself has always been clean and stocked. Manager is super nice and friendly. Never a long wait for pickup orders or to checkout. Staff is super friendly and always greats you at the door when you walk in unless they are currently with another customer. I shop here weekly and can say if there is ever an issue the staff is very helpful and will work with you.
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November 2022 by Eng Tran
I use to really like coming to Walgreens but lately it’s been a whole lot of inconvenience. There isn’t that many Walgreens around Cuyahoga Falls. Store is open but constantly getting a sign the pharmacy is closed do to staffing. How can you have a Pharmacy and not be open? This has been going on for a year now.
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October 2022 by Bella
Nice people but drive thru pharmacy is the worst. I don't use the pharmacy here but my bf does and I try to avoid going here with him. Third car in line since we got here and we haven't moved in 18 minutes. This is nothing new. Maybe if we were able to come here during the day it may be better than after work? I use Giant eagle drive thru near mall and they have lines but seem to move a lot quicker than this ?Update: 29 minutes to window and we were third car in line... employee pleasant so maybe Walgreens needs to change their system?
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July 2022 by Ryan Johnson
READ THE REVIEWS BEFORE YOU CHOOSE THIS LOCATION. ESPECIALLY FOR MEDS IF YOU VALUE YOUR HEALTH!! Pharmacy staff treats people like trash. Meds constantly out of stock. My wife month after month was left without her most important med and they had zero empathy for the situation. We tried several times to transfer out and were told different things each time. We filed a formal complaint and were addressed asif WE were the problem by the manager. Mr John Burke, you and your staff need compassion trainingAVOID THIS PLACE LIKE THE PLAGUE!!
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July 2022 by Sean Goddard
Needed an urgent prescription, pharmacy closed early without posting. When I called the store to see if I could transfer my medication was told there's no one here to help you.
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May 2022 by Vanessa McCoig Zemba
The pharmacist, specifically the pharmacist Dana or Diane, just hung up on me after letting my script sit for five days. I called today to clarify the specific problem as I was receiving status messages from Walgreens that stated an issuance issue, and it was being addressed. The pharmacist blamed me for the delay, seeing as I believed the text messages from Walgreens and didn’t call in sooner. Apparently, I should have called Walgreens only to sit on hold for 20 minutes then to be told by the pharmacist she doesn't know if it’s an insurance problem or a pre-authorization issue! This isn’t the only thing that has happened at this location. They failed to tell me I needed to refrigerate an antibiotic for my son. He had an infection we were worried would spread to his brain based on the location near his ear. I specifically asked when I picked up the antibiotic and was told that it did not need to be refrigerated. My son’s infection wasn't clearing up, and I had a bad feeling about the medicine, so I called and spoke to someone else at the pharmacy. Sure enough, it needed to be refrigerated. The actually antibiotic was in a generic brown bottle, and the label was folded over when I checked. So this prevented all the information from view. He would have been taking spoiled medication! Lastly, scripts are never filled on time, and I can’t tell you how many times I’ve driven to the pharmacy only to see a hand-written sign in the window stating they’re closed. Avoid this store before they seriously injure someone! . I contacted customer service and no one cares and fief out after visit surveys with zero follow-up. I stated on my last complaint that I would posting this on yahoo and Facebook as no one seems to care that staff are incredibly rude and incompetent.