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November 2023 by Mick Doerfler
We were caught off guard when we were making our return trip back to Ohio to visit family and our brakes needed replaced. Jim and his staff took immediate care of our needs and made sure we were back on the road within 24 hours. Great people. Great service.
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November 2023 by Heather Geiser
Best little shop around. Fair prices and works hard to get done in a timely manner. They are great with tires too
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November 2023 by Veronica Jaworski
I needed a pre-sale inspection for a car I was planning to purchase. I called Jim's and explained that I lived an hour away from the dealership and their shop and they completely handled all of the arrangements of getting the car dropped off, inspected, and picked up! I believe I talked to a man named Nate. The price was amazing for the thorough inspection. I asked for a quote on tires for the vehicle to show the dealership and they also provided a quote for two different types of tires. They got the car in the same day that I called and sent me the report that day too! What a great business!
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November 2023 by Diana Miller
I have been going there for over 15 years. Everyone has always been friendly and helpful. They have always taken care of my auto needs in a timely manner.
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September 2023 by Sierra Graham
Excellent work, great timing with getting your vehicle worked on and back to you. I take all my cars here and have never been disappointed. Friendly and knowledgeable staff. Good prices highly recommend! Thank you Jim's auto repair and transmission for the good service.
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July 2023 by paul magee
Great service. Knowledgeable tech staff.
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April 2023 by Bob Wilson
Was over charged for a foot of transmission line $190.hrs worth of work all spliced together with compression fitting. So much for having Jim's transmission do my lines not professional at all....not a happy customer. Wouldnt reccomend to anyone....
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April 2023 by T W
Friendly, Honest, and they care about their customers. Love them!
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January 2023 by Samuel Kanagy
Definitely recommend them. Great guys to work with .super friendly. and do great work.. very happy with the new transmission in my car!!
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November 2022 by Brian Uszak
My wife and I are were visiting the area and had driven through Amish Country to visit P Graham Dunn. While taking the many backroads had developed a slow leak in our tire. After doing a quick search for auto care we found a local repair shop and stopped to have it checked out. While they were unable to help look at the damaged tire due to being short-staffed they were able to air the tire up so I could continue my search. After another search, we stumbled upon Jim's and off I went. What a find! Upon walking in and discussing my plight while sightseeing and full trunk of purchases with difficult access to the spare, Michel had genuine empathy and had one of her staff in the vehicle and to the garage within a minute. After just a few minutes, Jim came out to show me the small shard of metal that was in the tire and informed me they would be able to make the repair. Within minutes, the tire was repaired and the car was pulled back up front and was charged an extremely fair price which may have only been for the repair kit itself.Thank you to Michel and Jim for being you...clearly great, family oriented people who genuinely care about taking care of people.Dalton, Oh---you are very fortunate to have Jim's in your community!!!Thank you again Jim, Michel and Staff!Service: Tires
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November 2022 by David Hochstetler
They're not always the cheapest, but they use quality parts and I trust them. They won't rip you off. They are honest people.
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October 2022 by Autumn Mutko
As a young female they haven’t done me wrong. My car has had big problems and they’re done an excellent job each time. This time I spent $1400 and more problems popped up after I got it and they continued to fix it when I brought it back then just handed me the keys with no charge. They play fair and I couldn’t ask for more.Service: Engine repair
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October 2022 by Anthony Martin
Had lift kit put on my 2019 jeep wrangler, it was done in a timely matter, and nice friendly service.Service: Steering & suspension replacement
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August 2022 by Samantha Schultz
I only trust Jim's to take care of my car. I bought it used from someone who didn't care to take care of it. They work with me and make sure I'm well taken care of and my care is fixed properly. Never had an issue with them. I know if I call or show up someone will take a second to look at my car and see what's wrong.
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June 2022 by Tanya R
These guys are the best we've found in a long time. They are always friendly, reasonably priced, and always do everything they can to take care of us. Would highly recommend for any vehicle situation!
