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February 2024 by Tom S.
New member used on 1-1-24 for a tow, tow truck driver hit a pole in the parking lot Damaged the Tow truck the pole and the car they were towing. Cant get insurance information from the Towing company or AAA. 2 months later now filing law suit against AAA and the Contracted Tow company for the 3,000 damages to the car. Would not use again it the service was free
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February 2024 by rita kane
Whenever I'm planning a trip. I check with AAA for tours and info. They are always very helpfu
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February 2024 by Maria Sprague
Paid bill.in and out quick
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January 2024 by Sunny Gupta
Very nice and helpful people. Lots of travel info and brochures for AAA members.
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January 2024 by Teresa Meiring
fast professional service.
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November 2023 by Lori Owen
Very helpful in getting me a good deal price wise with the Premium membership. I had actually cancelled a year or two ago due to finances. Don’t you know my car broke down last week and I had to have it towed?!?! Live and learn!
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November 2023 by Jack Matsumoto
They are friendly and professional work for creating the internal driving permit. It's fast work as well.
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September 2023 by jason cowan
Don't use triple A because dispatch was proven wrong she said she lost my order. Insulted me. And then had to wait over 3 hours on the highway. Because she thought it was funny..I was scared for my life strange kept stopping. I'll never give them money agaun
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July 2023 by Paul Stonecipher
Very helpful and insightful. We had questions about medications and traveling abroad and they told us who to check with and also gave us information on other types of trips and options to enjoy while abroad. Definitely a place to go to for travel information.
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July 2023 by Charles Kuhnwald
Great service Mr Ed Humphries is a true professional take extra time if you have insurance needs you should see Mr Ed Humphries
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July 2023 by Linda Butcher
Have an update, may be kind of long, but please read.When booking, the agent didn't add trip insurance or transportation from Seattle airport to the ship in Vancouver. Once I paid off the trip, he ghosted all my calls! It was a true struggle to get transportation to the ship, got trip insurance online. The location manager was no help in having him return my calls or with her helping me either. Leading up to our trip of a lifetime had no excitement due to taking care of these and other details I would expect the agent to take care of. I have been a member for 25 years and my daughter had been for 10 years. Really expected better treatment from AAA!!! When membership came up for renewal, neither of us renewed!!My advice to All is, run from here!!!
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July 2023 by RachelMK
Took Longer on the phone getting service then it did the technician to come out & unlock the door
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April 2023 by PAMC
They were very helpful with our trip needs
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March 2023 by Lexi Marquis
The facility itself is clean, the shop has many miscellaneous items to browse through, and the associate at the counter was kind when directing me to my appointment.I had an appointment with Karen Puckett to discuss traveling overseas with my family this spring. At the appointment, I purchased flights and we discussed accommodations. She said she would need a few days to browse through options, but that she would get back to me by the end of the following weekend. It has since been over a month and I have not received any communication from her. I sent three emails to follow up, but I have evidently been ghosted by my travel agent.I wish there was a way to review one agent rather than the whole location, but I am disappointed enough in my experience to warrant sharing anyways. If I receive any communication from the office or an agent explaining the lapse in communication, I will happily amend this review.
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March 2023 by Neol Weaver
Service was excellent, no complaints at all
