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March 2025 by Cindy Hammond
Cam in early this morning for some windshield wipers, was created by a friendly gentleman. He gave me information on different qualities and pricing of wipers blades which was very kind instead of just tryn to sell the most expensive. He also offered to put them on for me. Once he was complete I tried to tip him for helping me out and he smiled and told me no thank you. He was very kind and helpful need more people like this. I got n the car and told my daughter I was going to leave a review and wished I would of remembered his name , and she pretty good about paying attention to details and said she believed his name was “Jim Stanley” . If I slaughtered your name I’m sorry but thank you again!
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March 2025 by Shaina Napier
Not helpful. Not friendly. Didn't have what I needed. The part they did have was over 100 more than other places.
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March 2025 by Jon Miller
The woman who helped me was incredibly helpful and super nice.
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February 2025 by George Hunter
A good place to buy spare parts
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February 2025 by Luke Wells
Had to rent a torque wrench for a project, they gave me a broken one causing me to over torque two bolts, when I asked them about it Christina told me that since they were never told it was broken they just hand it back out and offered no help replacing the bolts that were damaged. Rude customer service and renting out defective tools, be sure to test anything they give you, or more on the safe side just go to a different store.
Edit: bumping from 1 star to 2 stars because management called, was understanding of the situation, and replaced the over-torqued bolts
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January 2025 by Andrea Apple
Great folks work here, super knowledgeable and helpful.
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December 2024 by Phillip
James was absolutely amazing! Heading back to Columbus he assisted and changed the battery in my car. It was quick and easy! Happy holidays, James.
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November 2024 by BillyBobJoe
This is a great auto parts store the staff is very friendly helpful and knowledgeable and they're always ready to help you out test your battery find windshield wipers whatever you need to fix your car. They are the best
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November 2024 by Erin Back
Very friendly employees....clean store...and the employees knew what they was talking about!!
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October 2024 by Rick Jobst
I had not been back to AutoZone in years and was very pleased with their service in finding the part I needed and installing them. Wiper blades. The blades came with 5 plastic adaptors to fit the wiper arm. I had no idea which one was the correct one. Their help was greatly appreciated. Great place to go.
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October 2024 by Brieanna Moore
Dreya C saved the day! Dreya went above and beyond today checking my battery, informing me of a battery warranty, suggesting a purchase of a Battery Installation Kit to help prevent corrosion in the future, and installing the new battery. GREAT customer service and friendly attitude. Thank you!
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September 2024 by David Kendrick
Got what I needed and was in and out in no time.
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September 2024 by Hannah Lee
Every customer service tech is friendly and never condescending. I always ask too many questions but they will answer every one of them
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September 2024 by Mike Bennett
I stopped in with our Chrysler Pacifica after the battery died on my wife at work. Brandon was an incredible help, figuring out which battery I needed, figuring out how to change the battery (which was a lot harder than I thought it would be), and he changed it for me on one of the hottest days of the year. He was courteous, a good listener and positive throughout. A great experience and fixed my problem quick!
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August 2024 by Julie Phillips
This morning, 07/31/2024, I had to go into the store to get my battery tested. I had the great pleasure of working with the store manager. He tested my battery, helped me identify the correct replacement for my car, got the correct replacement bulb for my headlight, signed me up for rewards and ensured I got my military discount. As if that wasn’t enough, he installed everything for me and then made sure everything was working properly! He was so kind and cheerful throughout the entire process and had me on my way quickly! Thank you, sir, for showing me that customer service is still alive and well! You turned what could’ve been a bad day into a great experience! Thank you - I highly recommend this store!!
