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September 2024 by Hadley Drodge
We wanted to upgrade our older HVAC systems and got several quotes from local companies. We had a wonderful quote experience with Baker. Owner David was on time, extremely knowledgeable and experienced, and offered many different options for us at different price points. Everyone we worked with at Baker from that point on was the same, from the office staff to the installation crew. All very kind, respectful, and knowledgeable. The installation was difficult in our historic home but they made it effortless for us. We love our new HVAC system and will be hiring them again for all our heating and cooling needs!
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August 2024 by Adam Peyton (Groundhog)
What great service I woke up with my AC down.
He was at my house within 1 hour after I called him very fast. He had me up and running in 30 minutes. Very professional, very clean and very well priced. I would recommend him to anyone impeccable service Thank you so much
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February 2024 by Adriana Sutton
They were very diligent fiding out what was going on with the furnace. Very reasonable too!
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December 2023 by Joe Carroll
Honest Review Here:I've been an employee of Baker Heating & Cooling for almost 6 years now. I've been in the HVAC/R industry for over 22 years. Baker by FAR has been the best place I've been employed at over the years.They treat their customer right. It's stressed to us as technicians in the field to be honest, and upfront with our customers. Unfortunately, this is not a common practice in a lot of companies I've been with. Having integrity, and NOT taking advantage of a customer's lack of knowledge is something Baker has been known for - for a long time. We have many customers that have been with us for over thirty years- this says a lot. It makes me proud to be their employee!Baker is fair with their pricing, honest about what can be repaired, and when it's time to have something replaced altogether.If your looking for a company you can rely on, and NOT take you thru the ringer- Baker Heating & Cooling is it.
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December 2023 by Mary Miller
Joe is very personable and gave sound advice and help with my boiler heating system and suggestions on what to do long-term
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November 2023 by Ms. Allen
Amazing finance options, they installed our new HVAC system quick. I will recommend!
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November 2023 by Randy Hartman
The go to team for HVAC replacement and repairs.
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November 2023 by Shaun Hanna
They got my ac up and running.
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November 2023 by James Campbell
Has my ac working better than it ever has
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November 2023 by Annette Myers
Professional arrived on time and fixed our issue quickly.
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October 2023 by Elesa Caldwell
Gavin was the bomb! He explained things to me thoroughly about the repair to my furnace. He knew his work. He was very nice and professional. He gave recommendations but did not try to upsell me anything. He also cleaned up after himself and put his shoe covers over his boots which is important to me. I will be using Baker again for any of my heating and cooling services and asking for Gavin.Service: Heating system repair
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October 2023 by Ben Worsowicz
Came to my house Wednesday and didn't submit a bid to my landlord. When I called Saturday when the overnight low had been in the 40's and told them my heat doesn't work, they were very casual about it. The following Monday, they told me they had submitted a bid to my landlord but that was a lie - the landlord had not gotten anything from them.Service: HVAC system repair
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September 2023 by A Barton
Our AC was broken & Bakers returned our phone call in a timely manner, scheduled a same day appointment & repaired our unit quickly. They were professional & took the time to explain the issue. We signed up for their service plan & will definitely be future customers if needed.Service: HVAC system repair
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September 2023 by Donald Bush
My air conditioning outsourcing unit started marking a “marbles in a tin pan” noise. I immediately shut the unit off at the breaker box. Knowing that the unit is more than eighteen years old, and had not been cooling the second floor of my home for quite some time, I feared it was experiencing the final stages of its operational life and may need to be replaced. Is anyone ever really ready for that expense!Nervously I researched the HVAC companies within my service area and ultimately decided to call Baker Heating and Cooling. I spoke with Jennifer explaining the “symptoms” of the situation and she provided great customer service as she assisted me with scheduling an appointment. She gave me the technicians name and explained that he would call ahead when he was on the way.Gavin Jamison, technician, did call when he was fifteen minutes out and arrived on time. He was friendly and, I’m sure, recognized that I was experiencing some angst about the circumstance. Gavin patiently answered all my questions and kept me informed step-by-step as he diagnosed the unit (inside and outside) and completed the service to the outsourcing unit. He identified that the dual capacitor and the condenser fan blade would need to be replaced. He had the dual capacitor on his truck and explained he needed to leave for about an half hour to get the condenser fan blade. Gavin was attentive to his tasks and wasted no time. He was complimentary of my cleaning habits of the condensing walls and my regularly changing of the filter and indicated that the unit was in good shape for its age. Gavin’s professionalism and personable demeanor certainly helped to ease my nervousness and dread around the repair.I highly recommend Baker Heating and Cooling and would definitely suggest you ask for Gavin Jamison as your technician. It’s a comfort to know I now have a trustworthy resource for my HVAC needs going forward. Oh, and he gladly honored my coupon for $10 off service call with repairs - every penny of savings matters.-Donald BushService: A/C system repair
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July 2023 by Susan Ballard
I can't say enough about how pleased I am with the service I received from Baker Heating and Cooling. My AC went out on the Friday afternoon before July 4th. Many companies were already closed for the long holiday weekend, but Baker was open. I checked Google reviews and liked what I read about them. Many positive reviews and they've been in business over 70 years. Their website offered a text option and I received a very fast (and pleasant) response and got a 9 am appointment for Monday. Joe, the technician, was on time, professional, knowledgeable, and very helpful. Had our heat pump up and running in about 30 minutes. He also did a check of our entire system and said it was working fine. Didn't try to upsell a new heat pump, even though ours is nearly 20 years old. I so appreciate his honesty. He also looked up the right type of filter for our air handler and sent me that info via text. The icing on the cake is that their pricing is so reasonable. All I paid was the price of the part and a $99 service call. No extra fees or hidden charges. Needless to say, I am absolutely a Baker customer for life!Service: HVAC system repair
