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December 2023 by Lauren Perez
Always great customer service and very caring team to work with.
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December 2023 by olivia bromagen
Have taken my dog there since she was born. Did the payment plan every month to make sure she was taken care of. She is now 7 years old, every time I tried to call and make an appointment they had nothing open, and front staff is rude. Tried adopting another dog and they stated my current dog had not been seen there. I guess I did the spay, teeth cleaning, and shots on my own but still paid for it ? just don’t do it. They only want money here.
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December 2023 by Annette M
They are always so sweet to my kitties!Having one of my babies diabetes checked.
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November 2023 by Laina Angel
Great experiences! Pricey, but still great care received!!
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October 2023 by Candi
I just received a sweet card in the mail from the office staff after the passing of my sweet girl Yoko. The card was signed by all with messages of condolences as well as paw and nose prints. My girl meant so much to me, you have no idea how much this card and these prints mean to me. The customer service and empathy go above and beyond what I expected. Thank you, from the bottom of my still broken heart ❤️
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September 2023 by Alejandra Jones
My dog had an incident today. The staff were so amazing. Truly thankful for their insurance plan for dogs. They help me figure everything with payments and Just so kind and understanding! Best, customer service
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August 2023 by Kataryn Ortiz
10 days ago we brought out kitten in, something was seriously wrong. They told us she was fine, did zero blood work or anything to test her health. She passed away last night due to FIP. I am severely disappointed in the care and education at this facility. If I could do 0 stars I would. The vet here is incompetent & our kitten suffered longer than she should’ve because of it. Never will I ever seek care here again and I recommend no one does.
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August 2023 by Angela Allen
Everyone was so nice, especially the girl on the grooming side. She really took the needed time to understand the dog I was sitting ?
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August 2023 by Tiffany Fultz
Friendly and punctual!Dr. lorhey is amazing and patient with bigger dogs.
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August 2023 by Mia Knight
Easy to get an appointment; friendly staff; great pup care!
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August 2023 by Sarah Schaffer
Love the atmosphere, they took great Nd excellent work with our Great Dane puppy.
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June 2023 by Fran Le
We’ve been bringing our baby here for quite a while and I absolutely love the care they provide! We have a plan and come twice a year for dental cleaning, exams and get his preventative meds. Even though it’s a bit expensive, it’s absolutely worth it because my dog is in great health and gets lots of love when he’s there. I wish I knew the name of the receptionist, but she’s always so nice and tries to interact with my dog every time he’s there. She makes me feel very comfortable with their care, as it breaks my heart to drop him off for his appointments. The doctors and techs are great at keeping us updated through the day, and I’ve never felt like they took too long to get his exams and cleanings done. Also, their facility is clean, which is not the same at other Banfields. Absolutely recommend!
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March 2023 by Yvonne Cutlip
I wish I would’ve remembered my vet techs name, she was so sweet and went above and beyond to make me feel informed and understood. Thank you Banfield!! You ladies were amazing!
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December 2022 by Alyssa Stauffer
I had come in tonight to get a cat I’d found scanned for a microchip. The website said they closed at 6pm but when I came at 5:15pm they were closed; the person that was there explained they closed earlier for a holiday party. She was still nice enough to scan him for me. Unfortunately no microchip but I really appreciated that! Thank you.
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December 2022 by rebecca caudill
They have taken care of all of my pets and currently take care of my three cats and 2 dogs. They are so caring and my pets love them!!
