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January 2022 by B Dotson
I wasn't sure exactly what size I needed. Tim, manager @ Beavercreek location was great!! He took the time to show me the difference in the size of the smaller units. He was so helpful & explained everything. Really secure place too. I would recommend using them.
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September 2021 by mary hoover
Great storage facility, always very clean. There's a little doorbell on the main building to get out of the gate.
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June 2021 by Rebecca Levitz
super friendly & very helpful. it takes some time to fill out the paperwork, and you cannot secure an unseen unit, so be sure to account for that when inquiring. unit was very clean. exit gate is not functional at the pentagon location... makes it difficult to turn around & exit for outside units with only single lanes. cannot say enough kind things about Tim - he was very kind & helpful throughout the entire process. he answered all of my questions & was very thorough / professional during the entire process.
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September 2020 by Norma Valerio
This is my second review this week. Because it was not a good rating they took my first one off. I wanted their storage unit because it was the closet to my house. I spoke to Tim and he said to call before coming there because he travels between 2 storage units less than a mile apart. So I called and he said he wasn't there. I asked him when will he be at the Pentagon site and he said 5. I said OK I will meet you there at 5. He said I will not show you a unit because I get off at 5. I said ok how about tomorrow. He said fine as long as i am prepared to wait in a long line of people wanting units. I said so then can I make an appointment to sign up for a unit. He said like I was crazy - No I don't make appointments. I said then you tell me how I can sign up for a unit. He said however you want. He made it so hard for me to even go in and just do papers to rent a unit that I went else where. To a place that was very friendly. I had to leave my email to write this review. I didn't even get an email apologizing to me. They just deleted my post. The place I went to told me they have had a lot of complaints about this place but you only see good reviews. Just how many have they deleted?!?!?!
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June 2020 by Vianna Varner
We’ve been storing here for about 10 years and have found Tim to be a great asset for StorageInns! He is efficient, helpful, knowledgeable, and friendly! Our family really appreciates him!!
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February 2020 by emilyDiane Havener
Used this facility for work, the Manager was very helpful...The location was easy to access and always clean. Our experience was excellent, if we had a question the Manager was prompt and informative. We will use this facility again when the need arises.
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July 2019 by Susan Strozier
Okay but expensive
