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November 2023 by Frank Gliha
My wife and I had a carpet that unexpectedly Faded/deteriorated in a little over a year. Doug and his team were fantastic to work with! Not only did he generously replace the carpet, but also exceeded our expectations with customer service! His team of installers traveled to our home, which was out of their service area, were exceedingly professional during installation and genuinely cared about their product and their installation.When we need more carpet installed in our home we will certainly reach out to Doug and his team for all of our flooring needs.
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November 2023 by Heather Macy
Needed to spice up our place a bit and we could not have been any happier going to Bockrath flooring! Doug and Erin were so helpful and made us these rugs for a very affordable price. Even threw in this dog rug which our dog absolutely adores! If I could rate a 10/5 I would!
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November 2023 by Laura Thimons
My husband and I recently purchased new carpet from Bockrath flooring. The design team allowed us the time and support we needed to choose the perfect carpet for our home.The staff worked diligently to ensure the carpet was laid properly. We could not be more pleased with our experience at Bockrath. Paul and Laura Thimons
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October 2023 by Susan Quinter
We could not be happier with our flooring from Bockrath. This was not our first time using Bockrath but this was the largest flooring project we have done since we built our house 26 years ago. The entire experience was positive from choosing the floor to the installation. Doug worked with us to help us make the best choice to match our lifestyle and personal design choice while being very patient as we changed our mind several times during the selection process.I can't say enough about the installers, Trevor and Dylan, the project took almost three weeks and they could not have been more professional and respectful while working in our home. Doug was also there every few days to check on the progress and to make sure we were happy with the results. He continued to follow the project after the sale which I know is not always the case with his competitors. They all worked hard to make sure that it was done correctly while dealing with any obstacles that were uncovered during the process along with answering all of our questions to make sure we were satisfied with the end result and we were!I would not hesitate to recommend Bockrath to anyone looking for high quality flooring with exceptional installers and service.
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October 2023 by Debbie Sykes
Fair pricing, fantastic selection, excellent customer service and communication are only the start to our experience with Bockrath. The guys showed up to install on time, we’re neat courteous, and attentive to detail. Excellent experience! Can’t wait to do another area of our home.
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October 2023 by Halee Printz
I love my new rug. Bockrath’s customized it to my unique specifications. Matt and Jess at the Custom Rug Studio were fantastic to work with. Everything about the experience was first class. I highly recommend Bockrath’s to anyone shopping for an area rug.
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September 2023 by Anna D'Amico
We needed a couple area rugs for our house at college. My father recommended I visit Bockrath Flooring and Rug. Doug and his team provided helpful insight on the different types of rugs and knew we wanted something of high quality but we were on a budget. The overall experience was great and we are so happy with our new area rugs in our house…they look amazing!
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July 2023 by Sheila Shawen
Bockrath Flooring and Rugs helped us upgrade our flooring and made the experience enjoyable. Joe Bruce helped us narrow down the many choices they offer and coordinated a smooth installation plan. Robert Price and Eric Willison, the certified professional installers, executed the installation quickly and were a joy to have in our home. Thank you, Bockrath! We’ll be back!
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July 2023 by Sherry Wheaton
We live in an age where I purchase most items on-line from a faceless, nameless non-individual. I really hate to shop and actually find this a relief. At Bockrath's I experienced another way, "real" face to face interaction, quality customer service and authentic human kindness. For me these qualities added a whole new level of importance to the phrase "Buy Local". I was also reminded that people really are good. I purchased my carpet one year ago. I knew there was something wrong with the carpet at the get go. The important part of my story is that Doug Bockrath fought for me. He fought for me with the manufacturer. He had my back. My new carpet is fabulous, the installers arrived early, were efficient, respectful and talented. I am so happy. I am so grateful! The name Bockrath does mean quality in every way.Thank you,Sherry Wheaton
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July 2023 by Donna Ginader
Exceptional service! We had a very difficult time with the new carpeting in our family room, which turned out to be defective. I could not be more pleased with the way Bockrath handled the problems. They worked with the manufacturer and took care of everything for us. It’s very good to know that if there are any issues, Bockrath will take care of it 100%
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May 2023 by Lisa Williamson
Bockrath did an amazing job replacing our entire first floor with engineered hardwood. They were on time, paid attention to detail, cleaned up at the end of the day and did meticulous work. We could not be happier. I highly recommend!
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February 2023 by Matt Heidenreich
This is one of the most professional companies I have ever worked with. Their attention to detail from in home estimating to installation is second to none. I've had two hard surface floors installed and multiple areas covered with carpet. They arrive on time, every day. Keep an immaculate work environment and clean up their work area at the end of each day. In my case they had to work alongside other vendors doing other work and it all came together, sorry for the pun, seamlessly. Cannot recommend them highly enough. WDBA!
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February 2023 by Larry Shen
Adam S. came to our home, & provided us with an estimate for the carpet we wanted. Robert & Eric were the installers, & they were great. All 3 staffers were professional, personable, polite & the finished project looks absolutely fantastic. We would definitely hire this company again.
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January 2023 by Paul Krebs
From the moment we walked in the door at Bockrath Flooring we had a great experience. Several staff members helped us and worked with Doug to find the flooring that would best fit our basement. They provided helpful insight on the different types of flooring and colors. They worked with our busy schedule to come to our house at times that worked best for us. The floors are now in and look great! Overall we are very happy with our experience with Bockrath Flooring and would return for any flooring needs in the future.
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December 2022 by Erin Vititoe
My husband and I are very happy with our experience with Bockrath Flooring and Rugs. Doug helped us pick out a beautiful new kitchen flooring. He allowed us to take home samples of the flooring so we could determine which one suited our house the best, which was extremely helpful and allowed us to make the perfect choice. Paul and Dave were our installers and they were extremely kind and helpful. They informed us of any issues that came up during the install and walked us through the caring of our new floor. Matt was the last installer who came the next day, to finish the transitions to our carpeted areas, and he was extremely kind and funny and helpful. He even took a look at a section of carpet we need fixed that wasn’t part of our install. Finally Doug came back personally to do a final walkthrough and ensure we were happy with the new flooring.Overall, we are 100% ecstatic with our new floor and highly recommend Bockrath Flooring and Rugs!
