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January 2024 by Bob Keller
Had to purchase a new Sim card for my son's phone. Sales pressure to purchase a new phone.
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January 2024 by Matthew Horobin
They buy stolen phones.
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October 2023 by Annette Jenkins
Pay phone bill for me
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April 2023 by Moni Patterson
Took my money knowing I had no service with them 3-8-2023. My provider is Cricket... They lie to get your business and steal from you.... Contacted FCC... If you can help it... Stay away from this carrier
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September 2022 by Liz
I was having trouble switching my phone number from one company to another and found myself needing a phone just for a short amount of time. I came across a Boost Mobile offer for $25/month for unlimited everything.I went into this store, where I was told that monthly service was $50. I pointed to the signs that were on the windows, literally advertising the $25 and had to bargain with the guy to get my payment down to $29.After 6 days with Boost, my issues were resolved with my other phone company. I called Boost to cancel and to request a refund, as their guarantee states that you can cancel your service within 7 days and get a full refund. They refused to refund me because I had already used the service! That's quite literally what a guarantee is... You give your customer a few days/weeks/months to use your service or product and if they aren't satisfied, they can return it. How can offer a guarantee with a stipulation that you can't actually USE the service?? That also is not stated anywhere in the guarantee details.I ended up having to file a dispute with my bank and reported Boost to the FCC. If I ever find myself in a similar situation, this will definitely not be the place that I go to for a resolution!
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July 2022 by Maika Jeanty
Family friendly, my fiancé and I had spend over 3 hours there getting his services switch over . We had so much discrepancies from the previous carrier but the sales reps were very friendly, and determined to assist us.Payton played with our kids as Star Had help save the day ???? amazing team work .
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July 2022 by Charles Smith
God forbid you need help and have to convey to jing mi gin what the problem is
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March 2022 by MRS. Hill
Got what I needed fast
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December 2021 by William Schlemmer
The staff was professional and polite. Service was quick and friendly. Great place to go to when you need something done at Boost Mobile
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June 2021 by Uncle Billy
The staff was professional and polite. Service was quick and friendly. Great place to go to when you need something done at Boost Mobile
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April 2021 by Lance Cooper
He'll give u a good deal
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April 2021 by Joseph Pennington
There to busy chatting with other employees
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August 2020 by Bryan Rose
Keep shutting of data on friends phone at $60 a month!!!
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December 2019 by Danielle Goshay
Staff was nice, help me switch over services. Explained a few things, didn't take a lot of my time
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December 2019 by Shaquana Bell
I love their phones and company
