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September 2025 by Caleb Hoskins
I went to Central Collision to repair a bumper after an accident. They were nice and cordial through the setup of the appointment and guiding me through the process since this was my first time working with a body shop.
However, when I got my car back I noticed the color was darker than the rest and they had missed painting a corner of the panel. I pointed this out and they touched it up and said the color was different because of the PPF film on the rest of the front end. I assumed the rest was good (since this was my first time dealing with this) and went on my way.
When I got home I had family members mention that the color looked off and then started really looking at it. There was a lots of dust specs in the paint, and plastic pieces in the clear coat where the panels clipped in. So I took it back up there and a guy tried to grind some out in the lot and apply touch up.
There was still lots of dust specs and the color had still been bugging me after a few days so I called and left a voicemail about taking the panels off and really checking it over to get rid of all the specs in the paint. They never called back so I stopped in after work one day.
The owner came out to look at it and told me it was good work and there’s nothing else that could be done for it and when I pointed out all the issues and how it was not like this before the accident he shrugged his shoulders. I asked “Are you really going to make me get my insurance involved to get this fixed” to which he replied “go ahead and call them”. He eventually said they could try to get the dust specs out but he wasn’t redoing anything.
I did contact my insurance and they eventually sent out an adjuster who agreed with me that it was not up to standard and that the color was too far off from the rest of the vehicle and paid for me to take it elsewhere. The second body shop (C & D Collision) was much more professional and also found broken clips where it was replaced, had to order the correct emblem on the grille, found out an additional part wasn’t fixed, and repainted the bumper to better match the paint.
TLDR: Tons of dust specs and mismatched paint and refusal to fix, insurance paid for me to go somewhere else.
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June 2025 by Victor
We took out jeep cherokee in that was rear ended and they did an amazing job fixing the rear bumper and the exhaust. Looks like nothing ever happened. Very happy customer!
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May 2024 by Virginia Michonski
Blane and his team were awesome. They fixed my car and it looked better than when I first got it. Will definitely use them again and have recommended them to friends and family.
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March 2024 by Seth W
Hoooweee, my goodness what a repair job! These fine folk are astute and do quality work. Car looks brand new! If you need your car fixed, look no further than Central Collision.
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October 2023 by Mary Jones
Excellent work, fair price in a reasonable amount of time.
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September 2023 by scott howard
Did a good job.very happy
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May 2023 by Latoya Bagby
The right side of my car was damaged in an accident. This repair shop fixed my car in 1 week. You couldn't tell it was ever damaged at all. The employees were friendly as well.Services: Painting
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September 2022 by Rob Fairburn
Excellent work nice people
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September 2022 by sleep outside
Awesome. And they ride dirt bikes. Braaap
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April 2022 by Christie Reda
You did an amazing job on my car,thank you so much! If you need body work done please go see the guys at Central Collision you wont be disappointed!
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April 2022 by Alex Smith
My vehicle has been having a lot of issues and they have been very helpful and kind to me everytime I go there my expectations are always sought through above and beyond there not afraid to go the extra mile to make a job better even if it's at there expense. Positive vibes, great customer service, and depending on the size of the job a quick turn around before your back in your car all nice and clean after a quick wash just to get you right.
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April 2022 by Dominick English
Challenger taken to fix body panels. Claimed to be finished. Go to pick up the car and the paint job was horrendous, door jam not painted, fender and door don’t line up and the door drags. Leave it for them to fix properly. Second time around to pick it up and there’s scratches in the paint, dust and debris stuck in the paint. Asked them to fix it properly, they walked away exclaiming “can’t do anything for you”. Second guy walks out and raises his voice. Also claims hanging wires on the vehicle weren’t their fault. Extremely unprofessional and take zero responsibility for their failure to provide service.Services: Painting
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April 2022 by Megan Gratton
Fender and door damage but when I got it back the first time the door and fender didn't line up so the door rubbed. They said they could adjust it and paint the door jam where it rubbed. Picked up the 2nd time and had 2 guys get rude an walk off because I asked about scratches in my new paint and bumps in the paint. One guy came outside to tell me I should worry more about the cracked paint on my bumper corner while the other guy tell me i had my keys so he can't do anything more and walked inside.Services: Painting
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April 2022 by Megan G.
Body shop said they could do the repair for my fender and door yet even after 2nd try they delivered work with scratches on freshly painted fender and dirt painted over. When i pointed it out 2 guys from the office got rude and told me they can't do anything else and I should worry more about the scratch on my bumper than their work. The office guy told us "you have your keys so I'm done have a good night" and left us in the parking lot. Sub par work and even worse customer service.
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December 2021 by William Fowler
I had s rust removal job done here. Mo rust job is guaranteed. My car looks great this is the place to bring your car guys seriously!Service: Body & Trim
