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September 2023 by Hayden Paul
I never really write reviews, but this chase is the worst chase bank i have ever been to. Their atm is either not accepting deposits and withdrawals, or the touchscreen doesn’t work. this means that not only does this mean that the atm won’t work, but it also means that YOU HAVE TO WAIT UNTIL THE ATM TIMES OUT otherwise you don’t get your debit card back. this of course happens to everybody which means that if there’s a line you’re waiting at least 15-20 minutes before you get the privilege of a broken atm.
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September 2023 by Suprina Washington
Good bank
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April 2023 by Sandra Bierman
1st I hate the parking side door but it's very good for security.2nd The ATM is aaallllways malfunctioning or just not working every time I go there.3rd Pretty quick inside and they are generally friendly considering this area of Dayton.
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February 2023 by Tom Theiss
Huntington Bank refunds every ATM charge directly back into my account.
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July 2022 by englishpro1989
Fast friendly service.
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May 2022 by Sam
Drive up line moves like a dead deer. It doesn’t. Clearly not even trying. Especially gross when banks as a whole just exist to invest your money for them. Over 35 minutes to withdraw cash. No line
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May 2022 by Patricia Braz
Very professional and friendly associates
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March 2021 by Don Hunter
Would not give me any of my money for 2 days straight
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October 2020 by Mz.LaToya Ellizon
The Staff we're pretty stale. The interaction I experienced one on one with their Staff proved to be a total disappointment. I must say I was surprised after I visited the original branch that opened my account, their Staff is awesome. I had what I had been told double checked; They had totally blew me. Not cool. Do yourself a favor and drive on by.
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October 2020 by kuan hua chiu
The staff here have always been very helpful, friendly and professional. This particular branch is my first choice whenever I need to go to the bank. And there’s usually very little wait time in my experience, in and out in 10 minutes.
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July 2020 by Deena Isham
Used the atm, did not dispense money but instead displayed that ATM was not working. Money came out of my account. Called branch I was at and they said chase does not control their atms and she was not sure who did.
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March 2020 by Latonya Ellis
The Staff we're pretty stale. The interaction I experienced one on one with their Staff proved to be a total disappointment. I must say I was surprised after I visited the original branch that opened my account, their Staff is awesome. I had what I had been told double checked; They had totally blew me. Not cool. Do yourself a favor and drive on by.
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December 2019 by Walter Brawley
In store is fine clean nice people never had a problem there , now ATM will that is another thing 95% of the time doesn't work and the next closest one is in Kettering 5 miles from where I live , they closed the one on woodman down and I never had a problem from that ATM
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November 2019 by Joe Thibault
Chase's software is the most unfriendly I've ever used. I spend at least an hour every time i use it. When transferring money or paying bills the screen goes white and i have to return to the home page and try several times until it finally goes through. If the card is denied good luck trying to get it turned on again. The website won't recognize the card number, the credit card company is a separate entity than the bank. The credit card company can't access your accounts, another half hour for them to contact the bank. Sometimes i feel like i am working for Chase. Good luck I'm considering changing banks i go to Chase because they are five minutes from my house that is the only thing good i can say about them. I gave them one star because they don't offer negative ratings. I was told you need the mobile app on your phone, well it doesn't work. My tablet isn't much better and my computer works about the same. I suggest the software people try using the software they write on their own devices and maybe they can understand how horrible it is.
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September 2019 by Fakhriddin Yunusov
Very bad store..im wait 20 25 min don't come someone for help
