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“Ms Amber an Day Air are great has been a great experience for me and my family iMs Amber has helped me many times over she is my go-to person at Day Air ☺”
“Shameka was great, had an issue with a bill being accepted by the ATM she came right out seeing I was having problems and immediately helped. Struck a conversation with my daughter and got her a Dragon's jersey, made her day. Thank you for the personal interaction.”
“I have been a customer for 17yrs now. Have always had good service, helpful staff. Recently I went in to discuss options with my credit to see what they could do. Meeting with Monique the bank manger, she set me down and ran my credit. After doing that she gave me options that I never knew I had available. She dug in deep and got me approved for a credit card. Along with a joint line of credit. Without her and the work she did, I would not be able to be building my credit. Everytime I have had a question Monique has been able to get me answers within 24 hrs. She has been the driving force behind my credit growing and building. I think she is the Modle Manager. She goes above and beyond for her customers and she relates on a one on one basis. Very personable, great with customers, always up beat and ready to help whoever may need. I want to thank you for having her as the manager. She has made my life better in so many ways.”
“STELLAR staff at the Dayton Elbee Rd location! Reassuring to know confidence remains stable during my half century membership, whether local or abroad. They were a Mom & Pop operation that grew with the industry but still caters to the common folk. I recently experienced a thorny transaction from another agency that couldn't find resolution, in stepped Betty who conferred with management . . . . Voila! "Cheers" to ALL the employees there.”
“Fantastic place to do business with! The rates are unbeatable and so is their loan process. I've lost count on how many loans we have done together, they make it too easy!Great group of people running Freedom 1st, I will be a lifelong customer.”
“Exceptional service from start to finish. The professionalism, clarity, and attention to detail were beyond exemplary. Every conversation felt genuine, effortless, and second to none — I never once felt pressured or compelled, only genuinely assisted and valued. Billie from E monument demonstrated remarkable patience, knowledge, and integrity throughout the entire process. After hearing and experiencing countless approaches over the past decades, this level of communication and service truly stands apart.””
“I never been to this branch before and the gentleman ordered me a new card and cashed my check no problem it really saved the day for me. Thanks wright patt for being awesome”
“Didn’t know if u are not a member they charge u five dollars and the person who gave u the check is a member they called my mom to see if she gave me the check and they copy your id”
“This particular WPCU is an awesome Bank!! They stay busy, but generally, you're in and out despite the long busy lines both on the inside and at their multiple ATMs. Bigger banks can learn from the WPCU... Kudos to the WPCU and the staff members for all of their hard work, and for placing the customers FIRST!!!”
“Karen Gray was a great help in buying my first home. The process was made easy by Karen as she promptly resolved all questions and issues. I am happy to have used Universal 1 as my lender.”
“I went to the Wright-Patterson AFB WPCU and received the utmost courtesy and patience. I cashed over 100 savings bonds an hour before the credit union closed on a Saturday. It took more than an hour, but they were gracious enough to complete my transaction with kindness. Thank you for your great customer service.”
“Karen was a great help. She helped us with our banking when we stopped there last week. Very friendly and professional. You have a great group of employees and a beautiful office.”
“Great service , Taylor Towns have helped me with getting approved for credit cards & Auto loan this is by far one of my favorite firms and highly recommend this location and every one should come see Taylor Towns !!!”
“I’d love to take the time and give thank you to Rachel Davison. And two team corporate down there in Middletown.
From the very beginning when I joined down in Moraine I’ve did everything that a young lady told me to do.
I’ve conquered it and took it by its name.
I’ve paid off all my credit cards to come forth with My USA Credit Union and ask them for a credit card
Miss Rachel at the Kettering branch has helped me tremendously
The front counter is amazing as well
I’m in a very blessed part of my life at my age. Thank you for all you guys do.
Respectfully yours
James C Dinsmoor
You’ll all are a 10 star!!!!!”
“not knowing what the outcome of me getting a credit card was going to look like for me and MAICIE was so amazing. She helped me learned a few things and taught me how to utilize some of wright patts website budget plans overall 10 out of 10 experience. I’m definitely coming back to talk to Maicie!!!!! Thank you again Maicie!!!”
“Firstly very happy I bank with WPCU, but I met someone today at the Colonel Glenn WSU location and I've never had such a friendly and deep conversation. Tiffany was awesome and I would recommend seeing her to anyone”
“I love this bank it's got an old charming what to the building definitely an old school feeling to it the parking lot next to it the building could definitely use some work on it”
“I have had nothing but good experiences with this Branch. Very kind helpful people. They not only take care of your money.They take care of you as a human. I'm always met with a smile. So many of the people at this branch have gone out of their way to help me. I Will never go anywhere else.”
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“Tammy worked with me and my wife on our first home loan & was amazing, making the process as easy as possible with walking us through every step & keep us updated as much as possible. Thanks again Tammy!”