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October 2023 by sobewilson3
Want to give them a fair review, took my MINI Cooper in and they did a VERY detailed diagnostic and had very good communication with me. Very happy with that. They are a very busy shop so plan to wait a few extra days while they get to your car but that popularity is probably for a reason.On the flip side, overall the quotes are overpriced. They quoted me $3600 on a clutch and I'm getting it done at another shop for $1600 + $200 if I need a flywheel. Also they broke my hood release latch and blamed it on a "weak design" which certainly could be true but it wasn't broken till they used it and they didn't fix it for free. Maybe that's me being unfair but if a shop breaks something I feel they should fix it at their cost, if not for free.
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October 2023 by Paul W.
Very happy with my visit to C's Autohaus. I had a pesky oil leak on the Mercedes ML63 AMG and had tried to fix this myself as I can do basic repairs. However, I was unable to fix it and a friend recommended C's. They did an engine degreasing and a complete top to bottom inspection and generated an online report with explanations and pictures. Very thorough and found a couple of other issues that I was not aware of. Bottom line, they fixed the oil leak and did not try to upsell me on any services, and I'm a happy guy. I'll be a return customer.
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September 2023 by Rodney Highfield
Hands-down this VW mechanic in the Dayton/Miami Valley area.Services: Transmission
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August 2023 by Chris Zollman
Could not be more impressed with Brian and the team at C's. I had a VW TDI with mods that had very hard to nail down issues. They were thorough and the thing that impresses me the most is they listen to the customer. Its important when you know the vechicle and previous work done to it when it comes to troubleshooting. Excellent customer service and great work. Thanks C's!
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May 2023 by Bruce P.
I have been to C's Autohaus twice for 2 different vehicles, 2005 MB SLK 55AMG radio not turning on, and 2018 audi Q5 head light lens replacement. The SLK 55 diagnosis was very challenging, I always deal with Brian each time I've gone, professional, personable very pleasant. They were able to find and fix the radio problem and the price was very reasonable. The second visit was the Audi Q5, I had just bought the vehicle and must have got hit by a rock and cracked the headlight lens which the dealer wants $2100 for a new one, I found a basically brand new one on ebay for $600 and C's swapped out all the lights and sensors from the cracked headlight to the new headlight and it was seamless, saving me over $1100. I highly recommend C's you won't be disappointed.
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April 2023 by Peter Donato
Dan and crew are great over here. I had an issue with my Porsche 911, they explained their testing procedures to me and walked me through the process. They did a great job finding the issue that another shop with free diagnostic testing could not find and only wanted to start throwing parts at it. I value finding the issue the first time, rather than having to come back multiple time for failed diagnostic's. Wonderful place.
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April 2023 by David Tubman
Quite possibly the best quality all around auto service shop I've ever taken my vehicles to. The team are experts at what they do and they have top notch, honest, customer service! My highest recommend!Services: Carburetor cleaning
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March 2023 by Jerry Phelps
Just took my VW in for an oil change, ran fine before, then wouldn't make it out of their lot. They said the coil went bad, replaced it. Found myself having to be towed because they didn't properly secure a wire, and blamed me for it. Wire secured, and less than a week later I'm being towed off 35 and 75... Had it towed to Oak Grove imports. Their coil burned up Ignition module. I was put in harm's way on the side of the highway not once, but twice in a week. Also waited since November 2022 to get an estimate from them, but never did ( no way they touch it now) Owner needs to work on customer service/people interaction skills.Oak Grove Imports gets ALL my ve business now.
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October 2022 by gerald lamb
The only place I will take my car! I love these guys! Brian at the front desk is incredible; very knowledgeable and has exceptional customer service. I’ve always been satisfied with every service I’ve ever received. Their work has always been thorough and professional. Can’t recommend these guys enough!Services: Tire rotations
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September 2022 by brandon horne
Amazing service! They kept me up to date on all the progress on my car every step of the way. And the bill was exactly what they quoted me. Love the digital report with pictures they provide that describes other problems your car has or will have in the near future as this goes a long way towards building that customer-mechanic trust. Keep up the great work and I will definitely be back next time I need service!
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July 2022 by Kim Schenck
The team at C's Autohaus is stellar! Most notably, their system for communication is top-notch. They are great at answering the phone or getting back with you quickly if you have to leave a message. If you're willing, they send text messages letting you know when your vehicle is being checked in, worked on, and ready to be picked up. Additionally, you can get an itemized breakdown of their repair evaluation sent to your phone that includes pictures and quotes. It's evident that they understand car repair work can be stressful on the owner and they want to keep you in the know at all times. The work they do is beyond reproach. They are fair, professional, courteous, and trustworthy. As long as I own a European car, I will use these guys. HIGHLY recommend!Services: Brakes
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July 2022 by Shade H.
Both my bmws go strictly to them. They do amazing work (better than bmw has done) and they are very fairly priced. Amazing customer service
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April 2022 by Jody Cockerham
Brain is great and very professional. I had my E-92 BMW diagnosed to find a problem that I could not with my scan tool . So they hooked it up and found my exhaust manifold manifold and pre-cat was clogged. He charged me exactly what he quoted me and even made it possible to pick up my car after hours due to the lock boxes they have outside to safely give you access to your keys and receipt after hours. If you have repairs that you can't afford the dealer to handle give them a shoot.
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March 2022 by Michael Vagg
Best VW shop I have found in the States!! Staff is super helpful, responsive, and honest. They not only located hard to find parts for my Rialta, they provided critical support while performing my own maintenance. Highly Recommend!!
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January 2022 by Andrea McNeal
The mechanics here are professional and friendly. They put a lot of work into my car and did it well. It drives like new.
