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November 2023 by Christopher Warsitz
I worked with Jason Williams, Aaron Zimmerman, and Randall Smith and they were fantastic! After a bad experience with Performance CJDR, these folks from Dave Dennis were great and got me in a new truck in less than an hour. Not only that, they exceeded the deal with Performance CJDR and got me a 24 instead of a 23 with even more options! I recommend Dave Dennis and working with Jason Williams and his team.
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September 2023 by Tracy G.
The one-star rating is only for the easy accessibility to dealership from road...we pulled right in and parked easily. Otherwise, Josh waited on us, let my daughter test drive a wrangler, explained some features, then had an arrogant attitude while she tried to order one. He then said he could find one, and found the exact jeep in Indiana. Then manager, Billy said he could get it there as early as the next day. Then the lying started... Josh called my daughter to say Jeep was there! (3 days after we visited). My daughter said she would be there on Saturday morning at 10 AM when they opened, two days after the phone call. At 9 AM, on Saturday my daughter receives a text stating that the jeep is not there, that the other dealership sold it, and that they were trying to find another one. After my daughter spoke with the manager, Billy, he said they were done with Josh, it was not sold at the other dealership , and he would get the jeep there and update her on Tuesday after Labor Day. Well, my daughter called twice to talk to Billy and inquire about it when he NEVER called her back, and he was not in, never called her back! So a few days later, my daughter found that same exact jeep that she wanted in Columbus! We were only at the dealership for an hour and a half in Columbus, everyone was super friendly, knowledgeable, helpful, HONEST, great communication and my daughter wrote a check for the full amount, and we drove home happy!
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September 2023 by Lisa Davis
I had one of the best days today at this dealership and Lilly made it all come together even helping calm nerves. I recommend her to everyoneShe is pleasant, kind and friendly. I am so glad I met her and if you go here please look her up. She is awesome?
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August 2023 by Jeff Pelgen
I had exceptional service from Jason when I bought my truck! He has always been super responsive and helped even after the sale. His help in getting accessories added and an interior issue are much appreciated. He will be who I continue to contact for all future Chrysler and Ram vehicles.Scott in service was awesome to deal with on a separate issue with our Pacifica. He was super responsive and always worked with us to make accommodations. This will be the dealer service department we use from now on.I can’t recommend Scott and Jason enough! Thank you both for your professionalism and service! Your both big assets to Dave Dennis!
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August 2023 by Dan Clem
Great experience here dealing with Lily, she made the process of getting the loan and paperwork done quick,easy and worked with me on a short time frame.My better half and our kids love the Pacifica already
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August 2023 by Nequia Shockley
Joe really helped me out with getting a car. Couldn’t spend much and he still found something reliable and affordable for my family. He also made the process super easy and understanding. His customer service was astounding. Please go get a car from Joe, you won’t regret it!
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August 2023 by Katie Sell
We took my husbands truck in on a Monday for a battery issue. He was given the wrong battery and it was connected backwards so it fried some things and said low voltage. We had an appointment at 7am and the truck sat there all day on Monday and was not looked at. We called for updates and was told nothing. Later that day I received a cal from Mike-the advisor and was told that they needed to change 2 fuses and it would be done in the morning and the cost would be $320 plus change. My husband called again on Tuesday afternoon and was told the tech was on lunch and he, Mike-the advisor, didn’t have any info. I called a few hours later and was told that they were waiting on a fuse box to come in from Cleveland. He admitted her forgot to say something because it was the end of the end and he was trying to rush out of work. Wednesday morning I receive a call saying the truck is ready. The total now is $371 plus change. The receipt said the additional cost was approved by my husband, they did not talk to him and I did not approve anything extra. When I drove off, the speakers weren’t working. They were when the truck was dropped off. I called and was told to bring it back and they would look at it. Mike told me I would have to pay another $160 for them to look at that because it’s a new problem. My husband called to remind him that the radio worked when it was dropped because the tech was listening to the radio when he took the truck back. I went back for him to look at it because he told my husband there was a miscommunication between him and I but I told him exactly what my husband told him. After he rechecked the speakers he came to tell me there was a fried wire from the amp to the radio that needed fixed. He wouldn’t do it until another $160 was paid. In my opinion, it was their mistake since the radio worked when it was dropped off and upon pick up, it doesn’t. He kept trying to go back and forth with me saying they didn’t do it when clearly they did.Moral to the story…DO NOT do business with Dave Dennis on Colonel Glenn HWY. the techs and Mike don’t know what they’re doing besides making problems worse and ripping people off.
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August 2023 by ben
I had a wonderful experience at Dave Dennis while searching for a vehicle, and I owe a big thanks to Austin for his assistance as he was very knowledgeable on the vehicles I was looking for in my price range. The facility was impressive, and I was pleased with the wide range of vehicles available. A great dealership with excellent vehicle options and exceptional staff!
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August 2023 by Jennifer Barrett
I went to look at a Used 2021 Jeep Grand Cherokee and unfortunately it had been sold. Lily worked with my wife and I to find something to our liking. Lily was super sweet and knowledgeable. She was very laid back and didn't force us to look at anything we weren't interested in. We found our 2023 Jeep Grand Cherokee and Lily worked with us to get what we wanted for our trade- in. I highly recommend going to Dave Dennis and working with Lily! This is our third car from Dave Dennis and every experience we have had has been great!
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August 2023 by Katie S.
We took my husbands truck in on a Monday for a battery issue. He was given the wrong battery and it was connected backwards so it fried some things and said low voltage. We had an appointment at 7am and the truck sat there all day on Monday and was not looked at. We called for updates and was told nothing. Later that day I received a cal from Mike-the advisor and was told that they needed to change 2 fuses and it would be done in the morning and the cost would be $320 plus change. My husband called again on Tuesday afternoon and was told the tech was on lunch and he, Mike-the advisor, didn't have any info. I called a few hours later and was told that they were waiting on a fuse box to come in from Cleveland. He admitted her forgot to say something because it was the end of the end and he was trying to rush out of work. Wednesday morning I receive a call saying the truck is ready. The total now is $371 plus change. The receipt said the additional cost was approved by my husband, they did not talk to him and I did not approve anything extra. When I drove off, the speakers weren't working. They were when the truck was dropped off. I called and was told to bring it back and they would look at it. Mike told me I would have to pay another $160 for them to look at that because it's a new problem. My husband called to remind him that the radio worked when it was dropped because the tech was listening to the radio when he took the truck back. I went back for him to look at it because he told my husband there was a miscommunication between him and I but I told him exactly what my husband told him. After he rechecked the speakers he came to tell me there was a fried wire from the amp to the radio that needed fixed. He wouldn't do it until another $160 was paid. In my opinion, it was their mistake since the radio worked when it was dropped off and upon pick up, it doesn't. He kept trying to go back and forth with me saying they didn't do it when clearly they did.Moral to the story...DO NOT do business with Dave Dennis on Colonel Glenn HWY. the techs and Mike don't know what they're doing besides making problems worse and ripping people off.
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July 2023 by Steven Davis
Service was excellent! Every single person was very proffessional and knowledgable. Felt like a friend right after walking through the door. Would recommend anyone looking for a vehicle to talk with these folks.
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July 2023 by Coreen Williams
I am from out of state, called and worked with Jason, we came over to the dealership, and worked with Randall then Blake to complete our sale. Everyone we encountered was super helpful and friendly! They worked with us to make sure we got the perfect option that works for us. I’m so grateful they made this experience of buying a car effortless. What a great experience. Highly recommend this dealership they are great!
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July 2023 by Drexell Boyd
Josh at Dave Dennis was extremely helpful. He helped us test drive 3 vehicles and showed us 2 more to help really decide which was best for us. Would recommend talking to him whenever you are ready to get yourself a new whip!
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July 2023 by Brock B.
Use Josh for your next car purchase. We were in and out with our new car purchase in 30 minutes. Thank you Dave Dennis!
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July 2023 by Haley B.
Just got my second car from them. Customer service is the best! Josh was so helpful and made the purchasing process super easy and quick. Thank you Dave Dennis!
